Bob Evans must be rolling over in his grave. What used to be a reliable, clean restaurant with halfway decent food and service has turned into an establishment that is unrecognizable.
I am not talking about one restaurant that has a temporary problem, I am talking about numerous restaurant locations. I have been in Bob Evans restaurants throughout the Midwest for many years. I now ask myself before going in, is it going to be food quality, service, cleanliness or all the above this time? I have finally had enough.
Every time I order a Wild Fire Chicken it is different. Tonight it had chucks of onion, a cut up carrot and no barbecue sauce except on the chicken pieces. I have asked my waiters in the past what the WFC Salad is suppose to have in it and they look at me like I just spoke Chinese to them. Obviously it's not just the salad I am had enough with.
I have walked out of Bob Evans restaurants for being ignored after sitting down, watching my food sit at the window for 20 minutes while it gets cold and rude waiters.
There are major problems with the upper management of this company. For someone like myself who actually had breakfast with Bob Evans when the Columbus West Broad Street location opened up years ago, I find it sad for Bob.
Product or Service Mentioned: Bob Evans Restaurants Salad.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Bob Evans Restaurants Pros: Pleasant waitress.
Bob Evans Restaurants Cons: Food quality.