We have been long time customers at Bob Evans in Cary NC. We loved the oatmeal, but the last two visits it was like water with a few grains floating in the bowl and I am not exaggerating!
I told the manager as she was the cashier at the time that it seemed like instant that had way too much water and she claimed that they didn't use instant. So, we gave it a second chance only to find the same. When we asked the waitress, she said sorry that it is no longer cooked but instant.
The manager wasn't truthful. We will not be back.
Product or Service Mentioned: Bob Evans Restaurants Cereal.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
Bob Evans Restaurants Pros: Waitress was attentive.
Bob Evans Restaurants Cons: Quality of food and truthfulness of manager.