1080 Lydia Dr, Marysville, OH 43040
Not resolved
2.0
Details
Cleanliness
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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On Friday at 5:30 pm we went to the Marysville Ohio location and they were slow. 5 people standing behind the counter leaning on the counter.

My husband tried to order meatloaf, a steak, fried chicken and with each one we were told " Sorry we are out of that" could not get apple sauce or cole slaw either. It was our Fathers Day dinner with 2 of our sons and there family. So my husband said forget it and ate nothing. Both of the pot pies we ordered were under cooked, I ordered loader potato soup, it was like a bowl of cheese soup with 2 little chunks of potato in it and soup running down the side of the bowl like it was just plopped in the bowl real fast.

We felt like we were a big inconvenience to them and interrupting there day. The waitress was nice I must say. Over all it was a terrible experience.

We use to love Bob Evans but after this experience we will never be back. That should have been a peak hour for you Friday at dinner time and you were out of most of your food, Very poor management and ordering of supplies.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Let the company propose a solution.

Bob Evans Restaurants Cons: Fact food we wanted was not avalible.

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