Bainbridge, Ohio
Not resolved
3.3
Details
Location
Price Affordability
Quality of Food
Staff
0 comments

went to store #0438 on 11/22/2015 at about 5 pm. As we sat down we noticed the booth behind us was full of dirty dishes, The floor right next to us was had scraps of food/paper.

We order 2 dinners, One chicken salad & one Chopped steak. After about 15 minuets the server came to us and said that the chopped steak was ready but the salad was not made yet. She asked if I would like my chopped steak to be brought out. I asked her to keep my order warm until the salad was ready.

It was another 10 to 15 minuets before both diners were brought out, and my diner was not hot..

I asked to see the Manager. I related all that took place to her and I suggested she should take the time to ask her customers how their meal was, as they do in other restauants. I seem to me that she is not taking charge of here employees .

my order #386443. Bob

Reason of review: Problem with delivery.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

I didn't like: Very slow food prep, And dirty floors, Manager unavailable, Manager not helpful, Poor service.

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