Bob Evans Restaurants - Usually happy with food and service but not this time. Long wait for food and part of it cool and part of it burned
I tried to go to the website via different ways and could not get there at all. Never had a problem in the past.
We used to go to Bob Evans at least once a week, but the last few times it all seems to be going down hill. There were not very many patrons there at the time we were there, but it took a long time for the food to arrive. When it did, my English muffin was not there and neither was the gravy and biscuits my husband ordered. It was a few minutes before they did arrive, it is much better to get the whole meal at the same time.
The muffin was burned all around the edges and the roast beef in the breakfast hash were still cool from refrigeration. My husbands hash browns were all VERY crispy and dark brown.
It will probably be a long time (if ever) that we go back again. This is a shame as it used to be very good and very enjoyable.
Product or Service Mentioned: Bob Evans Restaurants Hash Brown.
Reason of review: Bad quality.