2433 S Reynolds Rd, Toledo, OH 43614, USA
Not resolved

Ordered dinner and they put the container of mashed potatoes on top of SMALL container of gravy. Of course it broke the lid right into the gravy and made a mess in bag and car seat.

Called store spoke with the Manager and I got an I’m sorry will make sure they don’t do that again. Oh, I can replace it if you want to come back. Really? I don’t live next door nor am I driving back out in the snow.

Thanks for nothing. Done with Bob Evans

Product or Service Mentioned: Bob Evans Restaurants Customer Care.

Reason of review: Poor customer service.

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The manager should have offered to drive you a replacement in his own vehicle. Plus, he should have refunded the entire purchase price of your meal while he was at it.


No. He should have mailed her a giftcard.

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