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On 7/13 a party of 5 went to your resturaunt for dinner. I was surprised the parking lot was almost empty at 5:30 PM.

We stood for a few minutes before we were noticed. 4 of us ordered the fish. 3 of us were served. Finally, the 4 th was served.

The 5th that also ordered fish, sat and waited. When the waitress finally came over we asked her where the meal was. She said it was coming. I asked for the manager who stated the cook made a mistake and it took 8 minutes to cook.

She had a nasty attitude. We had to ask for refills as our waitress disappeared. There were 12 tables that were loaded with dirty dishes as we left. The waitress and manager stood behind the counter doing nothing.

We have come to Bob Evans for years but never again.

This was on College Rd. in Ocala.

Product or Service Mentioned: Bob Evans Restaurants Waiter.

Reason of review: Poor customer service.

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The entire chain is degrading quickly. My wife's close relative works at one and has told us of some of the changes in food and operations ...

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