Indianapolis, Indiana
Not resolved

I arrived with a party of 7 at 4:56 PM on March 9, 2019 at the Bob Evans restaurant located at 4441 Southport Crossings Dr, Indianapolis, IN. We waited 10 minutes and no one greeted us or even acknowledged our presence.

We walked out at 5:06 PM and went to the Steak and Shake next door.

We were seated immediately and our orders were taken. Our food was served in a very reasonable time.

Product or Service Mentioned: Bob Evans Restaurants Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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Most likely this was written by the management of Steak and Shake, or they are paying the OP whether she is a employee or not to write a positive review of Shake and Steak and a negative review about Bob Evans to get more customers to Steak and Shake. Well this does not work for me.


Or, more likely, this is someone who didn't receive service at Bob Evans so they went next door to Steak n Shake.


I doubt it. They must be paid big bucks to make the restaurant look bad.

Or maybe they were fired from Bob Evans. My story is most likely.