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ASKED FOR MASHED POTATOES INSTEAD OF HOTCAKES,,,,SHE REFUSED TO DO SWITCH,,,SO I ORDERED A SIDE OF MASHED STILL DID NOT RECIEVE,,,,BUT WAS ON MY TICKETS,,TODAY 5/10/18,,, WENT IN TO RESTAURANT,,,,PLENTY OF HELP,,,WAITED OVER 25 MINUTES FOR WAITRESS,,,DRINKS WERE NOT...
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1.8
I didn't like
  • Not getting what was ordered
  • Management staff
  • Length of time i waited for poorly cooked food
#1252719
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Bob Evans Restaurants - INSANELY BAD
Hi, I know whoever reads this is not to blame but I need to report some extremely bad service, a horribly rude manager, and a wait of over 2 hours PAST the pickup time for an order! The customer (April) placed an order around 9:30 to be delivered by 11:13 by me...
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Anonymous
Anonymous

You need to contact Corporate.

Anonymous
Fred

I can't possibly read such a long complaint.I do know that Bob Evans has been sliding down that long, slippery slope for some time now ; a direct result of different ownership...

1.0
#1177427
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A group of 9 stopped at the Bob Evans in Jackson, MI Sunday May 6, 2018 at 7:00 am. There was only one other customer at that time. I asked the girl that was seating for a table for 10, she didn't know what to do and had to get another girl, whom we over heard say ,...
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Anonymous
Anonymous

Did you pre-warn them a large party was coming?

2.8
I didn't like
  • Way too slow
  • 1 hr to get breakfast is rediculous
#1249720
Reply to reviews
To the point I don’t even want to eat there again. I ordered food delivery from them 3 times and they managed to mess every order up. And not a little. Once I ordered chicken tenders and fries, and was sent three over medium eggs and green beans. After calling and...
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3.2
Middleburg Heights, Ohio
#1236401
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Ordered 2meals via. Ordered knife and fork turkey meal.was told they didn't have them any more. Ordered senior meal turkey. Was told 20 mins p\u. Waited an hour. Another customer was waiting and had the same problem. Come to find out they had sacked my meal up an...
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Anonymous
Benny

Teens need jobs too & you can't discriminate against them because of their age.

1.0
#1256496
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Where in the world do you go to sign up for your surveys that are on your bills. I went to BobEvansListens.smg.com but that has nothing to do with customer surveys. {{REDACTED}}
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Anonymous
Kit

Agreed, can’t assess account for $4 if you spend $20. Then if I get bad service at the restaurant and can’t get on their site. Why would I really want to spend any more of my ...

Anonymous
Sheri Hackworth

Visited the Bob Evans in Findlay for the first time and was encouraged by the waitress to fill out the survey on the receipt. Go online and unable to access. Very disappointed...

#1217768
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a. The food was almost tasteless and not very warm when served. I had the cod and macaroni and cheese and I could barely recognize the taste, the biscuit was had and cold, and the coffee was terrible. b. The restroom was dirty, there were no towels, and the trash bins...
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2.3
I didn't like
  • Food quality
  • Cleanliness
#1257694
Reply to reviews
Service was great today Sunday May 6th but when I went to with my husband who is wheelchair bound is when the issue happened. There was one girl at register one patron in front of me. She was on the phone and never got off. After about 10 minutes I ask hostess if...
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4.0
#1249319
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ticket no. 30113 Marietta Ohio 05/06/2018 3:21PM After 10 or 12 of your websites ,none matching the no. on by ticket, don,t like your surveys, terrible Food just warm, Ihop has yo u beat ,hands down, Itchyb75@yahoo.com a a a a a aq I I I I I I I I I I I I I I I I I I I...
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2.5
#1249475
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Contact Bob Evans Restaurants

Mailing Address:
Bob Evans Restaurants
3776 S. High Street
Columbus, Ohio 43207
Phone:
(800) 272-7675
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I just found out you keep credit card tips instead of giving them to the waitress that is steeling and wrong anyway you look at it..I will not give you any more business until this issue is corrected....posted on Facebook also
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Anonymous
Damia1

The tips should be on their next paycheck. Taxed first, then a net amount given. Servers claim their cash tips for taxes to be withheld on the same check as well. Money in you...

#1241863
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