Bob Evans Restaurants Reviews

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Carry out dissapointment

Bob Evans Restaurants - Carry out dissapointment
I did not get my order in completion. I tried calling the store that my order was placed at and after EIGHT attempts was basically told by the only person on duty at 530 pm the order was on the way 2 hours after delivery estimate time. I would love to get my money back considering i still had to cook dinner even after ordering my dinner. Thanks for wasting my money. Perhaps the company should remove door dash as an option. They clearly do not check the order for completion and the driver stated he was basically told to ***

User's recommendation: Do not order Door Dash from Bob Evans.

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2 comments
#1938540

In this case you should not get all your money back, just some of it. You should pay for what you got and ate.

#1940121
@Murdock

In this case if I didn't eat the dinner that I ordered and still managed to prepare a dinner in order to eat dinner due to the fact I didn't recieve dinner until well after I had to cook, defeats the purpose of ordering dinner...clearly I wouldn't have spent money on the order if I were just going to cook in the first place. I should just be out the money for the order and the groceries used. You're right.

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ID
#2233971 Review #2233971 is a subjective opinion of poster.
Location
Loveland, Ohio
Service
Bob Evans Restaurants Customer Care
Loss
$32
Preferred solution
Full refund
MiddleBelt and Schoolcraft, Livonia, MI This afternoon I ordered a quart of chicken noodle soup to go, even brought my own canning jar and bag... When I got home I put it in the fridge with plans to heat it up for dinner. The first thing I noticed when I took it out of...
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ID
#2998238 Review #2998238 is a subjective opinion of poster.
Location
Redford, Michigan

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New Reviewer
I took a friend to breakfast The other day Ive been to Bib Evans many times I live nearby and I Order takeout Brfst frequently. I took my friend to sit in dining he went to the mens room to wash his hands. (By the way the restaurant was empty 10:00 am. I just had sat...
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ID
#2978078 Review #2978078 is a subjective opinion of poster.
Location
Naples, Florida
Cons
  • Terrible service and presentation from the staff
Preferred solution
Apology
Have no complaint with the restaurants. My call was an attempt to gather information on a product that you sold in my Kroger store here in Indianapolis Indiana. I have noticed over the year that the product you referred to as Bob Evans biscuits and gravy was no longer...
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ID
#2947510 Review #2947510 is a subjective opinion of poster.

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New Reviewer

I spent over $100.00 in the Bob Evan's in Macomb, Michigan on Hall rd. (M-59). The food main courses were just awful!! The fish was overcooked and not flaky. The chicken was terrible!

We ordered take out at Bob Evans 9-30-21. We spent over 100.00 on food that wasn't consumable! The fried fish entrée was sent back because it was overcooked and not flaky! The 3 chicken breast entrée was 1 breast missing and looked terrible. We asked for the manager and she was a *** Acting like it was the normal way the food was always made! We decided to ask for those entrées money back and gave her the mess they served us! While we were talking to the manager she decides to leave and walk back inside during mid conversation! We won't be back!!

User's recommendation: Better and accurate presentation of the meals! Don't use old food or cook it to death! Hire a manager that gives a shot about the customer and get rid of those chasing your customer base away!! Good luck with that!!

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ID
#2927590 Review #2927590 is a subjective opinion of poster.
Location
Chesterfield, Michigan
Pros
  • Use to be good food
  • Waitress was good
Cons
  • Stale rolls
Preferred solution
Let the company propose a solution

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New Reviewer

No response

Just to let you know I still havent heard anything from Bob Evans yet and Im really getting furious now ... just because its been months and nothing from them... its ridiculous!!!

User's recommendation: Do not go there do not try and contact them.

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1 comment
#2070268

Get on with your life

ID
#2921969 Review #2921969 is a subjective opinion of poster.
Location
Dearborn Heights, Michigan

Server was bad

Waiting for server for 20 minutes. No one came only about 3 other people in restaurant. Server looked over at us a couple of times, Finally just got up and left.

User's recommendation: Don't go there.

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ID
#2919942 Review #2919942 is a subjective opinion of poster.
Location
New York, New York

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New Reviewer

Customer service

The location on Fruitville Rd in Sarasota Fl. has the worst customer service. Went in for breakfast with my son this morning was seated and then ignored. We waited 10 minutes for someone to even acknowledge us while several servers walked past, stood at the food window and talked. Even manager never came back by. A person who came in after us was seated and greeted before we were, that was when I had enough. Will never return to this location and will tell everybody I know not to go there either. M

User's recommendation: Don't go to this restauraw.

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ID
#2913095 Review #2913095 is a subjective opinion of poster.
Location
Sarasota, Florida
Cons
  • Service
New Reviewer

No butter

Your legend is based on the feeling of food down on the Farm, yet you no longer have real butter. How can you have pancakes, rolls,biscuits with out real butter. Dowy on the Farm is lost.

User's recommendation: Add real butter back. We will not go back again without butter.

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ID
#2900396 Review #2900396 is a subjective opinion of poster.
Pros
  • Good food
Cons
  • No butter
Preferred solution
Deliver product or service ordered
My husband and I met his mother and sister for an impromptu family breakfast. As long time and frequent visitors to Bob Evans, we looked forward to enjoying a great meal with our family. When we got there, our family members were already seated. They had informed the...
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ID
#2870792 Review #2870792 is a subjective opinion of poster.
Location
Springfield, Virginia

Great waitress,TERRIBLE FOOD.

totally green tomato on BLT. I'm sure manager won't report my discontent,as he was the one who prepared it.

User's recommendation: find a better restaurant.

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ID
#2870119 Review #2870119 is a subjective opinion of poster.
Location
Springfield, Ohio
Cons
  • Way the situation was handled
New Reviewer

Not what I expected

I got the grilled chicken salad that was supposed to be on a bed of greens. But it was 99% iceberg lettuce, only about 4 small bits of spinach. Was very disappointed.
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ID
#2864284 Review #2864284 is a subjective opinion of poster.
Location
Van Wert, Ohio
Preferred solution
Apology

Steak really tough not eatable. complained no refund at all

i ordered a steak dinner and it was really tough I complained and was told it was because i had ordered it well done. there is no notice that says "if you order your steak well done it will be too tough to eat. i ordered it at Columbus, in today. Bob Monroe 741 Monroe ct Columbus, in 47201 8**-**0-7226orderdont

User's recommendation: don't order steak well done.

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ID
#2852159 Review #2852159 is a subjective opinion of poster.
Location
Columbus, Indiana
Saturday September 04, 2021 11:00 A.M. Tipp City, Ohio 45731 I and along with a guest of mine stop in for a breakfast and was placed on the waiting list which was alright and expected once seated we observed the server cleaning glassware off a table next us placing her...
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ID
#2840523 Review #2840523 is a subjective opinion of poster.
Location
Tipp City, Ohio
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Sirloin

We had the sirloin tonight at Bob Evans. We couldnt even cut it. And once you could cut a small piece it was too tough to even chew it! That definitely isnt sirloin steak, its pieces parts of cartilage or something that isnt edible!
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ID
#2781497 Review #2781497 is a subjective opinion of poster.
Location
Wooster, Ohio
Pros
  • Usually food is good
Cons
  • Meal was not good today
Loss
$30
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very Bad Service and the Manager laighed at our complaint

Original review updated by user Aug 16, 2021
Our waiter was hiccupping over our food. We told the Manager, Scott, and he laughed like it was a big joke. We waited over 30 minutes for our food. My husbands sausage was a charcoal bricket. The waiter didn't have on a mask. I think that they were both rude. Especially the manager. We have been going to Bob Evans on West Rd. in Woodhaven or Trenton for years. We have never had service this bad before

User's recommendation: Don't eat there.

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ID
#2780739 Review #2780739 is a subjective opinion of poster.
Location
Woodhaven, Michigan
Service
Bob Evans Restaurants Customer Care
Preferred solution
Let the company propose a solution

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