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Most helpful review
Where in the world do you go to sign up for your surveys that are on your bills. I went to BobEvansListens.smg.com but that has nothing to do with customer surveys. {{REDACTED}}
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47 comments
Anonymous
#1670933

I had the “Everything Breakfast” it was the worst meal I have ever had. The sausage was dry, the tomatoes were scant and the bread or whatever it was was tough.

The best part of my breakfast was the water and coffee. The server was great. I complained to her, she talked to the manager and $4.00 was taken off the bill.

Please go back to the old menu this new one is terrible. If this had been my first time at Bob Evans it would have also been my last.

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Review
#1217768 Review #1217768 is a subjective opinion of poster.
Service
Bob Evans Restaurants Survey Service

None, I just want this resolved | Bob Evans Restaurants review from Columbus, Ohio

1.0
Details
None, I just want this resolved - Bob Evans Restaurants review
I ordered a pick 2 combo with a loaded baked potato. I ordered online and went and picked it up. Once I got back to work, I looked at my potato and was already disappointed by the appearance of the "loaded" potato. Then once I started eating it, I bit into the plastic tag that is usually holding close the bag of potatoes. It was in my food.
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Review
#1769167 Review #1769167 is a subjective opinion of poster.
Product
Bob Evans Restaurants Combo Meal
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
5.0
Details
I am a long time resident of Branson Missouri and have been to Bob Evans restaurant numerous times over the years. I am very discouraged with a recent issue that took place in your restaurant which concerns a young lady named Caitlin Jones. Caitlin was fired because of...
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1 comment
Anonymous
#1813684

Uh,...yeah

Review
#1769073 Review #1769073 is a subjective opinion of poster.
Cons
  • Treatment of employees
Reason of review
Treatment of employee
Preferred solution
Hire them back

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Verified Reviewer
1.5
Details
Went to Bob Evans in Cleveland Ohio off of Brookpark Rd. Where should I start? Wish I could give 0 stars. Service was non-existent. Got the slowest laziest server. Maybe she was new I'm not sure. She was inattentive. Got my salad wrong. They had to remake it. Was there...
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Review
#1766564 Review #1766564 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Location
Cons
  • Never had much complaint until now
  • Terrible behaviours of its employees
  • Terrible food
Reason of review
Poor customer service
Tags
  • Rude Server
  • Not Up Expectations

Be careful | Bob Evans Restaurants review

2.2
Details
The customer service at the West Mifflin store is poor at best. We waited so long for someone to check us in that I did it myself and no one even noticed. Then it took 6 minutes to get water and tea. The waitress said that she had to find a tea pot. Food came up fast and was placed before us, however we had no silverware. Another two minutes. I used to come to this store often but I dont anymore. Its really gone down hill. Right now from where I sit, I see 11 empty tables and were still waiting for the check that we ask for about 10 minutes ago. Eat n Park has way better service.
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Review
#1764723 Review #1764723 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Close to home
Cons
  • Lack of management
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution

Dont go there | Bob Evans Restaurants review from Portsmouth, Ohio

1.5
Details
i work at a big car dealership and we order from bob evans all the time. lately it has been terrible. today i waited 20 minutes to get our order. they were out of to go boxes so they put it in large tubs that they use for dinners to go. we ordered cheezeburgers and they put two burnt patties on our buns. the girl was awesome but she needs help. the phone rang off the hook and nobody answered it. that bob evans is pityful. i am sorry but nobody goes in there anymore and i felt someone should tell you.the potatoes we ordered were burnt and put in those big trays.
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Review
#1762325 Review #1762325 is a subjective opinion of poster.
Service
Bob Evans Restaurants Manager
Pros
  • Little girl who got our food ready was so nice
Cons
  • Our food was terrible
Tags
  • Poor Value For The Money

Check before taking out | Bob Evans Restaurants review from Columbus, Ohio

1.0
Details
Ordered 2 quarts of bean soup to go. Got home and soup was all broth and onions galore.
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Review
#1759299 Review #1759299 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality
Loss
$15
Preferred solution
Let the company propose a solution

Did you drop your savings for veterans | Bob Evans Restaurants review from Uniontown, Pennsylvania

3.8
Details
we always loved to eat there. my husband and I are both veterans, and I always believed they gave a discount to us. the discount made the difference in the bill, whether we could eat there or not. the manager in the Altoona, Pa restaurant refused to give us the discount. we have been to that restaurant in several months. thank you
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Review
#1753965 Review #1753965 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
2.8
Details
I have been going to bob evans since I first visited the original restaurant in Rio Grand in 1968. I was so happy when they built two restaurants in Columbus Ohio. When you ordered the farmstead breakfast, I always had the gravy and biscuits to go. You would get a...
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1 comment
Anonymous
#1810706

Ever since Golden Gate Capital, a private equity firm, bought the chain in 2017, the quality of food has declined. The coffee is one sip removed from tasteless dark hot water, as a price of their coffee steadily climbs.

In fact, every new menu features numerous price hikes. And no, the workers' salaries do not increase. Golden Gate will run this chain into the ground. Yes, private equity firms are bean counters; they are not food people who care about the restaurant business.

They also do not care one iota about their employees.

according to Wikipedia (1/19/20) "...in January 2017, the company purchased the Bob Evans Restaurants division from Bob Evans Farms for $565 million, stating that the foods segment is 'its fastest-growing and most profitable segment and believes this transition will result in higher returns for shareholders.' [12]" (ABC news, January, 2017). So, perhaps Golden Capital's shareholders are pleased; longtime customers, however, are leaving in droves.

Review
#1753876 Review #1753876 is a subjective opinion of poster.
Reason of review
Lack of bob evans to listen to customers
Preferred solution
Do a better job, don’t listen to bean counti

Good food and service. If you don’t like it don’t go there. I like the restaurants | Bob Evans Restaurants review from Ocala, Florida

Get me off your mailing list. I love Bob Evans and the notice I get is in someone else’s nam
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Review
#1753170 Review #1753170 is a subjective opinion of poster.

Contact Bob Evans Restaurants Customer Service

Website:
Mailing Address:
3776 S. High Street
Columbus, Ohio 43207
Phone:
(800) 272-7675
All Bob Evans Restaurants Contacts

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Latest Question

Bob Evans Restaurants Questions

Avoid | Bob Evans Restaurants review

1.3
Details
Been there, done that. If your skin isn't the same color as the waitresses boyfriend. Your not getting service and the manager runs and hides. The district manager just tries to buy you off. Its a bad place.
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Review
#1749474 Review #1749474 is a subjective opinion of poster.
Pros
  • Just nearby
Cons
  • Only certain people willbe served
Reason of review
Just bad people
Loss
$22
Preferred solution
Close it or fire the manager
Tags
  • Waitng Staff