March 12th my husband and I stopped at Bob Evans store no.366 near Fenton and Grand Blanc. Bob Evans has always been one of our favorite restaurants NO MORE.................These restaurants have slowly been getting worse and worse.
You made the big mistake of dicontinuing the bean soup...have slow service cold foos etc. This day after waiting then having our meal we went to use the restrooms. They were freezing cold...............You try sitting on a ice cold toilet seat............When we left we talked to a manager? She just said the heat was not turned off.Well after we paid we watched to see what happened and they never even checked the restrooms.Was the money you think you saved by having a cold restroom worth it.
You are in the business of making your customers satisfied. as long as they are reasonable. The Bob Evans on center rd Flint Michigan has closed and that was getting bad so . So basically we have no Bob Evans near us.
Have talked to many people and they all agree about how sad it is to see a once great restaurant go down the tubes. We are done going so we will just say goodbye yo you because it will not be long before there is no Bob Evans left.
Ken and Sheila Rinehart 12121 Potter Rd. Flint Michigan 48423
Product or Service Mentioned: Bob Evans Restaurants Facility.
Reason of review: Bad quality.