Took are grandchildren to the Western Hills Bob Evans in Cincinnati. Previous experience positive. Today's food was terrible.
The only happy eater was the one eating a piggy pancake.
3 of us ordered omellets. None were right or good. Ordered cheese on all 3-- NO SWISS or CHEDDAR CHEESE on 2 of them. The 3rd ordered with American cheese the cheese was so runny our granddaughter couldn't eat it. The mushrooms she ordered we non-existent. Waitress took it back to get mushrooms but she still could not eat it.
WE WERE PAYING EXTRA FOR CHEESE AND MUSHROOMS.
Amanda, our waitress, said sorry orders not right. General Manager was doing the cooking.
Tried to go to website on bill to no avail.
invoice #20029 at 11:13 A.M. Table 71/1 Guests 4
Product or Service Mentioned: Bob Evans Restaurants Omelette.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.