took family to Bob Evans in Blue ash Ohio for Easter dinner. service was extremely slow even though there were only 6 or 7 tables with patrons in the whole store.
once it arrived it was anything but warm. at least 7 waitresses standing around and two "managers" not doing much. wrote to the home office to voice our concern without a response. company must be going out of business..
save your money eat elsewhere.
waited over 15 minutes to be seated with no one ahead of us, as we entered the restaurant, we overheard other patrons complaining about cold food so i specifically asked the waitress to please serve it hot. wasted breath.
Product or Service Mentioned: Bob Evans Restaurants Waiter.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Bob Evans Restaurants Pros: Menu options.
Bob Evans Restaurants Cons: Service.