Hi, The mount pleasant Mi store was closed at 8 pm for orders so they could leave by the posted 9pm. If you want all employees to leave by 9pm, then post your hours to close at 8pm.
You shouldn't go to the doors, find them locked during business hours. I called and the manager told me they were not accepting carry out orders at 8pm because they closed at 9pm. He said he would put it through anyway, but this is a very inconsistent policy for Bob Evans.
I would appreciate someone looking into it and fixing it, however they deem necessary. Thank you.
Product or Service Mentioned: Bob Evans Restaurants Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $28.
Preferred solution: Let the company propose a solution.