My husband and I went to the Bob Evans Restaurant in Lewisburg, WV this evening (07-17-2016) for dinner. As we entered the restaurant, the girl took our name and told us it would be 15-20 minutes before we could be seated because "the servers were catching up"!
My husband said okay and we took a seat. We set there for approx 10 minutes noticing that the restaurant was not full. Another couple came in the door and the girl walked up to them and ask how many and then seated them!! We were left setting.
We decided with the choice of at least 5 other restaurants not counting fast food places in Lewisburg, we could do better. I will not recommend your restaurant to anyone especiallythe one in Lewisburg, WV. I know you probably don't care that we got up and left, but we did spend approx.
$50.00 at another restaurant. What happened to customer service?
Product or Service Mentioned: Bob Evans Restaurants Customer Care.
Reason of review: Poor customer service.
Bob Evans Restaurants Cons: Customer service, Total lack of customer service.