July 19,2017 my friend and I went to your restaurant.(10580 Pendleton Pike. Indianapolis,Indiana) We were seated at 4:55pm, we decided to leave at 5:07pm.
If this were a mystery shop know one coming to the table for 12 minutes is not acceptible. There was only one other table of patrons on the other side of the restaurant. As we were leaving I told the hostess the reason why. She then raised her voice and said "where is everybody?" 3 or 4 people then came out of the kitchen.
We went out the door and drove across the street to Applebee's. By the way they were very busy and our waitress came right to the table and let us know she would be right with us.
Product or Service Mentioned: Bob Evans Restaurants Customer Care.
Reason of review: Order processing issue.