I should have known better than to order a menu item by looking at the photo, but none the less I did. I ordered a new "Breakfast Skillet" and it was delivered to my table as 3/4 cup under cooked cold potato squares with 1/2 cup of cold sausage gravy poured over a scrabbled egg.
I advised the server that it was cold and I could not eat it so she took it away, charged me for it and I told the Manager on duty. She apologized for the server, took my money and said that she would have a talk with the waitress.
I had to go to a good restaraunt to eat breakfast after I left. I then called customer service and they sent me a $5 coupon twards my next meal (which does not even pay for half of the food that I could not eat) Look at the photos of how it was presented on the menu and then how it was served (COLD)
Product or Service Mentioned: Bob Evans Restaurants Sausage.
Monetary Loss: $18.