Walked into the Bob Evans Restaurant at 4900 34TH STREET SOUTH in SAINT PETERSBURG , after being seated and waiting over 10 minutes for someone to acknowledge us and ask if we wanted anything to drink, we got up to walk out and complained to the hostess, the general manager over heard and asked if something was wrong. The general manager took care of our situation, seated us, and got us coffee right away and apologized.
The general manager's name was Cassius Austin he went above and beyond, and with General Managers like Cassius Austin, they should be recognized, as an outstanding asset to the Industry. this happened on March 17, 2018
Product or Service Mentioned: Bob Evans Restaurants Manager.
Reason of review: Good customer service.
Bob Evans Restaurants Pros: General manager cassius austin.