On Jan 3,2019 I took my daycare/ grandkids to BE for lunch. I called to let them know there would be 10 of us, hoping to get seated a min or two sooner, which didn’t happen.
After being seated it was a good 10 min before drink orders were taken and then 15 before our order was taken. It was almost an hour before we all had our food and my daughters was wrong. By this time my kids wanted refills so I finally stood up and waited until my waitress saw me and returned to our table. I am not a complainer by nature but this is the worse service I have ever had at BE and we dart here often.
It took three times of sending the bill back to get it taken of and billed to the correct adult. I mentioned it to the manager on duty and he did not even respond.
I did track down another manager and explained the whole situation to him and he at least apologized. Next time we will go somewhere else
Product or Service Mentioned: Bob Evans Restaurants Waiter.
Reason of review: Poor customer service.