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Contact Bob Evans Restaurants Customer Service

How to Reach a Person at Bob Evans Restaurants

Verified Contact Information

Toll-Free Number:

  • 1-866-525-5214
    Ethics Hotline
Call Now
Send Message

Customer Service:

  • 1-740-245-5304
    Farm office
  • 1-866-616-6464
  • 1-517-669-9961

Discounts/ Rewards/ Cashback:

  • 1-877-824-3568 ext 3405
    Buy multiple gift cards

Legal:

  • 1-800-939-2338

Sales/ Reservations:

  • 1-855-509-2852

Accessibility:

experience@bobevans.com

Discounts/ Rewards/ Cashback:

leads@stonerbunting.com
Buy multiple gift cards

Events/ Guest Relations:

bobevansguestrelations@bobevans.com
support@wgiftcard.com
Gift cards
guestrelations@bobevans.com
hris_support@bobevans.com

Bob Evans Restaurants Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bob Evans Restaurants Phone Number
1 (866) 525-5214
Average Hold Time
00:02:31
Average Calls duration
1 minute
Most Popular Bob Evans Restaurants Email Address
support@wgiftcard.com
Bob Evans Restaurants Live Agent Availability
6% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Bob Evans Restaurants Customer Service?

The operation time of the Bob Evans Restaurants is Monday through Sunday from 6 a.m. to 9 p.m. ET. Working hours can vary on public holidays. Information about changes in the schedule of the Bob Evans Restaurants is available on the company's official website.
If you want to check whether there are any changes in the work hours, use the Bob Evans Restaurants live chat. The icon to launch communication with the bot in the chat is on the right-hand side of the platform. The online chat generates answers in a few minutes.

Bob Evans Restaurants' address of the corporate office is 3776 S. High Street Columbus, Ohio 43207. The headquarters serves to run the company and decide on important issues related to the services rendered. Managing departments of the company, among which are accounting, legal, marketing and others work in the corporate office.
Clients can reach the customer care department using the address of the headquarters as mailing. The company has 20 restaurants all over the USA. The representatives of the Bob Evans Restaurants customer service work from the corporate office, thus clients cannot ask for help in the local offices of the company.

The Bob Evans Restaurants customer service phone number is 866 525 5214. This support number serves for getting advice and help on ethics questions. In case of complaints, feedback and recommendations to the Bob Evans Restaurants contact team, use the telephone number 740 245 5304. Clients can ask questions about ordering problems or tell about the problems with the personnel in the restaurant. When the phone number is busy, write to the Bob Evans Restaurants email hris_support@bobevans.com.

PissedConsumer Club

Contact Information

Bob Evans Restaurants Website:

Bob Evans Restaurants Help Center:

Corporate Office Address:

Bob Evans Restaurants, LLC
8111 Smith's Mill Road
New Albany, Ohio 43054
United States

Why Customers Call Bob Evans Restaurants?

Top Reasons of Customers Calls

  • Product/ Service 28%
  • Customer Inquiries & Issues 21%
  • Staff 14%
  • Employment 13%
  • Request for Information 7%
  • Payments and Charges 6%
  • Cards 4%
  • Shipping and Delivery 2%
  • Refund 2%
  • Activation/ Cancellation 1%
  • Account <1%
  • Website/ Application <1%

Product/ Service

28%
  • "Complaint"
  • "Complain"
  • "Complaints"

Customer Inquiries & Issues

21%
  • "Employee"
  • "Terrible meal"
  • "Compaint"

Staff

14%
  • "Poor service again"
  • "Customer service by manager"
  • "I am a current employee with issues i need to discuss with persons over my district manager Steve"

Employment

13%
  • "I am trying to go to the ADP portal to get my W-2 and I'm not having no luck"
  • "Regards to housing and employment verification"
  • "I wantto talk to payroll department"

Request for Information

7%
  • "Online order status"
  • "Need information"
  • "Looking for Human Resources number"

Payments and Charges

6%
  • "Expired coupon"
  • "Coupon expired too soon"
  • "To complain that on the email that I was sent that said 25% off discount on my order. I did not know that there was a different online order than the online order on my app."

Cards

4%
  • "Pay card"
  • "Gift card doesnt work online"
  • "Egift card from Amazon put wrong email for card"

Shipping and Delivery

2%
  • "Did not receive email verifying my Oder and time"
  • "I have not received an email regarding my online order this evening"
  • "Suggestion to clean up entrance at Lebanon Ohio location"

Refund

2%
  • "Refund"
  • "Refund on food not received"
  • "For a refund"

Activation/ Cancellation

1%
  • "Trying to reactivate rewards app. Come one answered the phone but then hung up on me and now I cannot get through. That is poor customer service for deleting a phone call from a customer when all I had was a simple request that cannot be taken care"
  • "You Canceled my order and charge my card"
  • "I canceled an order over a week ago, and they still have not refunded my money."

Account

<1%
  • "Having trouble login in to my ADP"
  • "Problem sign in on your mobile app"
  • "My account is locked on my card"

Website/ Application

<1%
  • "Difficulty w app ordering food for thanksgiving"
  • "App"

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