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Summary of Bob Evans Restaurants Customer Service Calls

195 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
02:00 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact Bob Evans Restaurants to Ask about:

Staff:

  • “Was ignored by the staff”
  • “Unsatisfactory service”
  • “Horrible service rude manager waited 2 hours PAST pick up time for an order”

Employment:

  • “W2 forms”
  • “Need my w2s”
  • “Close my 401k”

Payments and Charges:

  • “Bill”
  • “Overcharged”
  • “Coupons”

Product/ Service:

  • “Cobra health insurance”
  • “Bad food”

Cards:

  • “My dauggter is an empmloyee a minor 17 and is left ti0s on credit cards and never given the tios its been happening fir a year and a half anfd then they deduct it from her taxes its illeageal. And something needs to be done since managemnet d9es noth”

Request for Information:

  • “Need to request Candied Bacon stays on menu”

Account:

  • “About my account”

Other:

  • “Menu item taken off”
  • “Food Allergy”
  • “Food and cleanliness”

About Bob Evans Restaurants

Top 5 Bob Evans Restaurants Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Bob Evans Restaurants Products

Salad, Coffee, Sausage, Soup, Pie

Top 5 Likes about Bob Evans Restaurants

Menu, Restrauant was clean, Location, Waitress, Service

Top 5 Dislikes about Bob Evans Restaurants

Service, Customer service, No one came to see if all was well, Management staff, Food quality

Summary

Bob Evans Restaurants is a large chain of restaurants. The company was founded by Bob Evans in 1946. Its headquarters is based in New Albany, Ohio, United States. Bob Evans Restaurants is wholly owned by Golden Gate Capital. The company operates more than 600 locations in 24 US states including Texas, Virginia, California, and Ohio. The Bob Evans chain offers family dining including home fries, French toasts, hotcakes, soups, salads, and many more. Kids menu is also available. Breakfast is served all day long. Small gifts and greeting cards are also sold at Bob Evans restaurants. All Bob Evans locations are corporately-owned, not franchised.

Bob Evans Restaurants reviews and complaints

Bob Evans Restaurants is ranked 62 out of 1297 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

American Express

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Bob Evans Restaurants Stats

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