We met my friend and her son for dinner at Bob Evans this evening for dinner at 7pm. Our waitress had asked us what we wanted to drink before our friends got there. She then brought our drinks back and asked us if we wanted to order. Of course, we said no because we wanted to wait for our friends. Once our friends arrived, the lady came back to get their drink order. We didn't see anyone for 25 minutes. We tracked down another waitress who was training someone and then another waitress came by. We placed all our orders and still, no drinks for our friends. The 2nd waitress kept looking back on the menu, wasn't sure what was being sold, what came on stuff, or with stuff, etc.
Our dinner came, and surprise, surprise... Still no drinks for our friend and her son. As well, our meals came before our salads, in which our friend asked the waitress about the salads and she looked confused... Referred back to her order and saw that we did order a couple of salads.
From the time we sat down, til the time we left... We wasted 1 hour and 45 mins.. When most times you are in and out within the hour. And they weren't busy at all. The lady took off our pop from our bill and nothing from our friends. Wow, $1.99 for a pop.. Whoopie! Horrible, horrible service. Never again will be go to the Bob Evans in mentor on 306 or ANY Bob Evans for that matter.. This isn't the first time we've had horrible/terrible service at Bob Evans. Luckily we only visit once in a blue moon!
Monetary Loss: $20.