This morning my husband had a Dr.'s appointment so afterward we stopped at Bob Evans on Mentor Ave, Mentor Ohio.I ordered the "fluffy pancaked as stated on the menu) Well....they were a far cry from being fluffy.
They were so flat I thought I had only one and I ordered 2. I told the waitress that these pancakes are a far cry from being fluffy and she said, Oh, I'm sorry. Then the manager stopped by to see if everything was okay and I said that the pancakes were just terrible. I should have sent them back.
The manager asked if everything was alright and I told him the same thing I told the waitress. He said that he was sorry that he would go to the kitchen and see what was the reason for them being so terrible.He never mentioned about not charging for them.
So...............they just lost a customer.Thank you, Joanne D'Abate
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