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Bob Evans Restaurants in Columbus, Ohio - New chili does not compare to the old chili.

After waiting months and months for the chili to come back, I am so disappointed. This new chili is disgusting! One more reason not to go back.
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Review
#1440201 Review #1440201 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality
2.7
Details
ordered family soup had fly in it ...ordered family turkey meal no gravy again or cranberry relish ...ordered coconut family pie was rock solid this was from gilchrist rd akron location..every week we order soup and family meal and there always seems to be items...
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Review
#1296915 Review #1296915 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Cons
  • No one came to see if all was well
Reason of review
constant missing food
Loss
$43
Preferred solution
Full refund
Tags
  • Poor Meal

Bob Evans Restaurants Soup Review

1.0
Details
Orderd carry out from Bob Evans 25 minutes ago when I get home missing a Quart of soup and food was cold so had to go back for soup no one ate because we did not order food to reheat in microwave so $68.00 down the drain will never order from them again nor will I ever recommend them to anyone
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Review
#929743 Review #929743 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality
1.0
Details
Arrived at Springfield, Va location 1/27 at 6:55 pm.We were told by host "we only have 3 servers, we didnt expect this many people to come in. 20 minutes later someone came by to take drink order only. When we were finally allowed to order, farmers breakfast, bowl of...
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1 comment
Anonymous
#1125300

My only problem with this complaint is that it seems you are blaming the server- the server does not cook or prepare your food, so it was not their fault that they were out of chicken pot pies..

Review
#778932 Review #778932 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Poor customer service
5.0
Details
I went to Bob Evans for a Dinner out for my Birthday. I also brought my 6 year old Grandson and Husband with me. I ordered the soup and salad and my Grandson ordered the Chili. I was informed that the Chili wasn't available, neither my husband's favorite the County...
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1 comment
Anonymous
#1064313

If you got the "pick 2 combo" you get half of the regular portion. Half the salad, half the soup, half the sandwich.

If you wanted a FULL salad and soup, do not order a pick 2 and make sure your server knows that you want the full size, not the small portion. About the chili, it may have been getting made when you asked about it, and was finished when another table asked about it. The server should have told you it was being made and would be 10 minutes before they could serve it instead of saying it was out completely. Also, he/she should have given you a cup on the house, or simply asked if you wanted some to go since it was not available when you asked the first time.

As far as other things being out, that's the manager who does the orders fault, do not take that out on the server themselves.

We only deliver the message that we're out of something. I hope you'll give Bob Evans another try!

Review
#729823 Review #729823 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Pros
  • Country atmosphere and food
Cons
  • Small portions on salad
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.1
Details
Very disappointed in BE today, wife ordered cup of veg soup and the little cup was not even half full for $3.29, what a rip off. Even our waitress said she gets complaints all the time. Obviously what was once our favorite restaurant won't be in the future.
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1 comment
Anonymous
#1062333

We always eat at bob evans but no more I order eggs with wites done but get them lookinglike water whitch I can not eat because I get sick if the whites are not done, we ate there this morning , and my food was free for veterans and it still cost $ 11.12 witch we can both eat at mansfield restaurant for that amount.

Review
#726781 Review #726781 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Pricing issue

Bob Evans Restaurants Soup Review

I've been sick all day so my mom ordered chicken soup to go from the Bob evens in chardon she brought it straight home I opened it to see it wasn't even soup there was no broth the part I actually needed just noodles and chicken that btw looks disgusting
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Review
#703067 Review #703067 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality

Bob Evans Restaurants - The food

Bob Evans on High and Campus View ..... I ordered the soup and half sandwich ... ham and cheese .. I couldn't eat the sandwich ... There was no cheese on it ... The ham was not good ... I told the server it wasnt good I showed her there was no cheese and a small piece of ham.. She agreed with me ... When we payed I told the manager.. He was sorry but he was training cooks ... He didn't offer to take anything off the bill.. Or do anything.. Wheres the customer service ?? We paid for something we couldn't eat .. I went some place else to eat..
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2 comments
Pleo
#981034

The next time something like this happens, don't wait for an offer of a discount, INSIST upon it. I don't subscribe to the belief that "the customer is always right" but in this case, YOU WERE 100% RIGHT.

According to your post, the server and the manager acknowledged this! It should not be your problem that the cooks were still being trained, for crying out loud. Why did you have to be affected by it?

Don't be a doormat.

Insist on getting what you're paying for or simply walk away. There will always be another eatery more than happy to serve you properly.

KevinRichards
#983183
@Pleo

Oh please if you read through the lines it is obvious that there was nothing wrong with the food, just someone who does not have a job and has to beg for discounts and freebies.

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Review
#632128 Review #632128 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality

Bob Evans Restaurants in Cocoa, Florida - Potato soup is horrible

This soup was not the quality I expected from Bob Evans. The potatoes tasted as if they came out of a can - ditto the sauce. It had a canned flavor that would not even rate it a 1 on a 1-10 scale. Where is the homemade flavor of yesteryear. Very few potatoes and what there were in the bowl tasted like someone poured a can of diced potatoes into a white sauce that had been thickened with a can of cheese soup and heated through. This soup gets a -5 on my rating. Bob Evans needs to reevaluate their menu and if you are going to offer soup then make sure it tastes at least like someone spent some time in preparation rather than just pouring cans into a pot!
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Review
#608340 Review #608340 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Bad quality

Contact Bob Evans Restaurants Customer Service

Mailing Address:
Bob Evans Restaurants
3776 S. High Street
Columbus, Ohio 43207
Phone:
(800) 272-7675
All Bob Evans Restaurants Contacts

Bob Evans Restaurants in Youngstown, Ohio - Poor service

We are loyal and great fans of BE. Yesterday, however, at a BE in Youngstown, Ohio, at 3818 Belmont Ave. we had to ask for silverware. Service was very very slow. The family sitting at the next table wished us luck with getting waited on as they, too, experienced slow service. Also there were at least four or five tables our entire time there that needed to be cleaned off. As we were on our way to Michigan, the slow service was irritating to say the least. I was ready to leave. My husband said we'd wait another five minutes. The food came. We both ordered soup and 1/2 sandwich. The presentation was not great either. Up to this point, we've been very happy with Bob Evans but thought we should let you know about our latest visit. Thank you, Mrs. Wayne Aimone 35258 Davison Sterling Heights, Mi. 48310§
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Review
#605855 Review #605855 is a subjective opinion of poster.
Product
Bob Evans Restaurants Soup
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution