Thornville, Ohio
Not resolved
1 comment

The last four times my family and I have had bob Evans the wait for a table is rediculous empty tables everywhere and we stand there waiting. The wait on food to come out is far worse.

There is no way in *** it should take 50 minutes for a kids scrambled eggs and a order of sausage gravy and biscuits!! I think you people had better step back and take a long hard look at how *** is being ran before you lose every loyal customer you have!!!we will not be back until something changes

Product or Service Mentioned: Bob Evans Restaurants Sausage.

Reason of review: Poor customer service.

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As far as waiting when there are open tables go- more then likely you arrived at a time when there was only one or maybe two servers in the floor- yes there may be open tables- but the server already has other tables to get to, so it's better to have someone wait in the lobby as opposed to seating them and have them compain that it took 10 minutes to have someone take a drink order.