I recently visited the Bob Evans in Laurel Maryland, and was completely disgusted by my experience. I returned from travel and decided to take my Husband there because he likes it.
From the time I sat down I notice two to three Nat's flying around my table. I swatted them all and thought that was the end of it. Needless to say I spent my entire meal swatting and killing natts in n attempt to keep them from landing on my plate. Unfortunately I was fighting a losing battle and decided I couldn't take it anymore.
I called the waiter over and he politely informed me that the restaurant HSS been having an insect problem for about 3 months. I asked for a manager. I spoke to the female Assistant Manager who unsympathetically apologized, while making me feel like I was wrong for complaining. She did not compensate me for the horrible experience, and made joke with another customer about why she chooses to smile.
Completely unacceptable. Customers deserve better!
Bob Evans instead of ruining your customers dining experience, how about closing down a few days to combat this apparent bug problem! I calling the Health Department!
Product or Service Mentioned: Bob Evans Restaurants Sanitary Conditions.
Reason of review: Bad quality.