West Warwick, Rhode Island
Not resolved
3.2
Details
1 comment

We went to hershey park this weekend and before we left to go back home we decided to eat at Bob evens in Harrisburg on 422 . We entered the restaurant and the hostess told us to wait for a min.

As she went back and fourth looking for a table she decided to seat us we turned the corner and to our amazement there were five open tables she went right to a table that had a coffee and papers on it she then started to read the papers and put the menus on the table ignoring us. We told her that there was a coffee on the table . She ignored us for another minute because the papers were more important. Finally I asked her if I can sit at the table in front of me she just grabbed the menus and placed them on the table.

Well a lot more happened we had to ask for more coffee after the first coffee was given. My wife received her food 4 min after my son and I received ours. No apologies were given she also didn't receive her biscuits that were part of her breakfast . When we were leaving we were asked if everything was ok.

I said no the hostess said sorry to hear that and then cashed us out and didn't do anything about what I said. So needless to say I will not be going to a Bob evens again.

Product or Service Mentioned: Bob Evans Restaurants Hostess.

Reason of review: Poor customer service.

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Anonymous
#1155668

You should have requested the manager.