Manufacturer: Bob Evans Restaurants Category: Customer Care Clear all filters (104 of 104 reviews match)
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Dupont road location Fort Wayne Indiana.Went this morning at 11. Host was very pleasant. Then we proceeded to our table as the waitress cleared from previous customers, then shocked we watched her set placemats and coffe mugs on table. DID NOT EVEN WIPE TABLE OFF!!!!...
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1.5
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Bob Evans Restaurants Customer Care
#1096457
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Went to breakfast after church at the Bob Evans at McNaughten snd Main.Waited 15 minutes for waitress and 15 more minutes for drinks. Never came back to fill coffee. My husband got up and went to get coffee but there was none made. Understaffed. Heard someone yelling...
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1.0
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Bob Evans Restaurants Customer Care
#1096080
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BOB EVANS IN THE VILLAGES FLORIDA.THEY THINK A CUSTOMER IS IN THEIR WAY, PEOPLE WALK BY YOU AND NEVER WAIT ON YOU. TERRIBLE SERVICE, THEY NEED TRAINING--- WE HAVE TRIED THE PLACE 3 TIMES, AND THE SERVICE IS ALWAYS LOUSY. WE WILL NOT GO BACK. I WILL ALSO TELL MY FRIENDS...
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2.0
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Bob Evans Restaurants Customer Care
#1091533
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Bob Evans Restaurants - Very poor customer service

#1099844
1.3
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I wasnt greeted upon entering the restaurant, although there was no other customers at the counter, i was totally ignored by the crew until the Manager saw me, but by then i was disgusted
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Bob Evans Restaurants - Horrible service

#1083914
1.9
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No one would seat us second we could not someone to take our order. I had to stop a manager and ask for assistance. The staff would walk past you without even a greeting. My experience was not a good one at all.
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Bob Evans Restaurants - Absolutely one of my worst dining experiences!

#1068572
3.0
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The wait staff had no clue how to do her job, no condiments on the table, no silverware to eat with. When i did ask for those thongs i was told"i have no idea " by the time the condiments and silverware were delivered to our table the food was almost cold.
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Bob Evans Restaurants - The worst service I have ever had in my life time and I am 52 yrs old

#1065298
1.9
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I was at the chosokten ohio waited pver a half hour then a guy says no one was working are station and they will be right with us so amother twenty minutes went by with out even a glass a water we finally just left i had better service at a fast food drive thru then at bob evans
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I visited your Whitehall location to place a carryout order. The customer service rep was short with her answers when I had questions about your hash browns she didn't smile-- she was just unattached to not even look at me eye-to-eye and then I waited 25 minutes for my...
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3.0
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Bob Evans Restaurants Customer Care
#1091192
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I was expecting great services like I always do at Bob Evans but today in Gaylord Mi.I got terrible service, from the time i walked in the host Nicholas didn't know how to be a host. I then was hoping to have great service but our server was rude! I couldn't believe...
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3.4
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Bob Evans Restaurants Customer Care
#1088849
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I was at a location and ordered a couple of items "to-go" .I signed at the register. I did not look at the bottom total until later that night. The person at the register put a tip of over $500 on a $16 tab. I spoke to the manager after i got home and realized what had...
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Anonymous
Anonymous

Dispute it with your bank and instead of waiting for a manager to call, go to the restaurant in person. If an employee really did add a $500 tip, you probably will want to fil...

1.7
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Bob Evans Restaurants Customer Care
#1081906
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Four of us coworkers met at Bob Evans at the corner of Hamilton and Morse Rd in Gahanna for lunch today at 11:00 am.We waited an extended amount of time to be seated then no one took our drink order for a considerable amount of time. Our 3 waters and one iced tea...
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2.9
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Bob Evans Restaurants Customer Care
#1080742
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July 19,2017 my friend and I went to your restaurant.(10580 Pendleton Pike.Indianapolis,Indiana) We were seated at 4:55pm, we decided to leave at 5:07pm. If this were a mystery shop know one coming to the table for 12 minutes is not acceptible. There was only one other...
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ransom
ransom

And I hope you never return.

4.0
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Bob Evans Restaurants Customer Care
#1076705
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We just had the worst experience ever.Not only was our service slow, but when our meal finally arrived it was completely wrong. It took even longer to get our correct meals, and when we did it wasn't all together. It was 68 degrees outside, and they had their air...
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1.5
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Bob Evans Restaurants Customer Care
#1068598
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We got to the restaurant in plenty of time to eat and catch a plane at 12:00.We were served coffee right away. But the food never came after an hour+. Payed for the coffee and tiped the waitress. It was not her fault. Talked to another waitress and she said they could...
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Anonymous
Anonymous

"find anyone who wants to work"What do you want management to do? Go out and press gang servers in the the place or force people with not soft skills to come in?I'm sure the r...

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Bob Evans Restaurants Customer Care
#1062856
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