Product: Bob Evans Restaurants Customer Care Clear all filters (109 of 109 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Went with husband and 4 year old great granddaughter for dinner,two tables got waited on before us ,food was cold ,ask for straws and lemon for my water,had to go to counter and get myself,ask for rolls got them and then had to go to counter for butter after asking...
Read more
Product
Bob Evans Restaurants Customer Care
#1129892
Reply to reviews
We have a relatively new Bob Evans restaurant on Ann Arbor-Saline Rd in Ann Arbir Michigan.I have been there many times and have had bad service, but I've gone back because I like the food. Tonight, however, is my last. The lack of basic training boggles the mind, from...
Read more
1.0
Product
Bob Evans Restaurants Customer Care
I didn't like
  • Will never be back
  • Lack of management
  • Short staffed or bad management
#1105476
Reply to reviews
Dupont road location Fort Wayne Indiana.Went this morning at 11. Host was very pleasant. Then we proceeded to our table as the waitress cleared from previous customers, then shocked we watched her set placemats and coffe mugs on table. DID NOT EVEN WIPE TABLE OFF!!!!...
Read more
1.5
Product
Bob Evans Restaurants Customer Care
#1096457
Reply to reviews

Bob Evans Restaurants - Very poor customer service

#1099844
1.3
Details
I wasnt greeted upon entering the restaurant, although there was no other customers at the counter, i was totally ignored by the crew until the Manager saw me, but by then i was disgusted
Comment
Show
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Bob Evans Restaurants - Horrible service

#1083914
1.9
Details
No one would seat us second we could not someone to take our order. I had to stop a manager and ask for assistance. The staff would walk past you without even a greeting. My experience was not a good one at all.
Comment
Show
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Bob Evans Restaurants - Absolutely one of my worst dining experiences!

#1068572
3.0
Details
The wait staff had no clue how to do her job, no condiments on the table, no silverware to eat with. When i did ask for those thongs i was told"i have no idea " by the time the condiments and silverware were delivered to our table the food was almost cold.
Comment
Show
Location

Bob Evans Restaurants - The worst service I have ever had in my life time and I am 52 yrs old

#1065298
1.9
Details
I was at the chosokten ohio waited pver a half hour then a guy says no one was working are station and they will be right with us so amother twenty minutes went by with out even a glass a water we finally just left i had better service at a fast food drive thru then at bob evans
Comment
Show
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Went to breakfast after church at the Bob Evans at McNaughten snd Main.Waited 15 minutes for waitress and 15 more minutes for drinks. Never came back to fill coffee. My husband got up and went to get coffee but there was none made. Understaffed. Heard someone yelling...
Read more
Anonymous
Cold Food

Our Bob Evans never serves our food hot. The servers stand around talking and the food sits there until it gets cold.

1.0
Product
Bob Evans Restaurants Customer Care
#1096080
Reply to reviews
BOB EVANS IN THE VILLAGES FLORIDA.THEY THINK A CUSTOMER IS IN THEIR WAY, PEOPLE WALK BY YOU AND NEVER WAIT ON YOU. TERRIBLE SERVICE, THEY NEED TRAINING--- WE HAVE TRIED THE PLACE 3 TIMES, AND THE SERVICE IS ALWAYS LOUSY. WE WILL NOT GO BACK. I WILL ALSO TELL MY FRIENDS...
Read more
2.0
Product
Bob Evans Restaurants Customer Care
#1091533
Reply to reviews
I visited your Whitehall location to place a carryout order. The customer service rep was short with her answers when I had questions about your hash browns she didn't smile-- she was just unattached to not even look at me eye-to-eye and then I waited 25 minutes for my...
Read more
3.0
Product
Bob Evans Restaurants Customer Care
#1091192
Reply to reviews
I was expecting great services like I always do at Bob Evans but today in Gaylord Mi.I got terrible service, from the time i walked in the host Nicholas didn't know how to be a host. I then was hoping to have great service but our server was rude! I couldn't believe...
Read more
3.4
Product
Bob Evans Restaurants Customer Care
#1088849
Reply to reviews
I was at a location and ordered a couple of items "to-go" .I signed at the register. I did not look at the bottom total until later that night. The person at the register put a tip of over $500 on a $16 tab. I spoke to the manager after i got home and realized what had...
Read more
Anonymous
Anonymous

Dispute it with your bank and instead of waiting for a manager to call, go to the restaurant in person. If an employee really did add a $500 tip, you probably will want to fil...

1.7
Product
Bob Evans Restaurants Customer Care
#1081906
Reply to reviews
Four of us coworkers met at Bob Evans at the corner of Hamilton and Morse Rd in Gahanna for lunch today at 11:00 am.We waited an extended amount of time to be seated then no one took our drink order for a considerable amount of time. Our 3 waters and one iced tea...
Read more
2.9
Product
Bob Evans Restaurants Customer Care
#1080742
Reply to reviews
July 19,2017 my friend and I went to your restaurant.(10580 Pendleton Pike.Indianapolis,Indiana) We were seated at 4:55pm, we decided to leave at 5:07pm. If this were a mystery shop know one coming to the table for 12 minutes is not acceptible. There was only one other...
Read more
ransom
ransom

And I hope you never return.

4.0
Product
Bob Evans Restaurants Customer Care
#1076705
Reply to reviews