1.5
Details
Went to Bob Evans in Cleveland Ohio off of Brookpark Rd. Where should I start? Wish I could give 0 stars. Service was non-existent. Got the slowest laziest server. Maybe she was new I'm not sure. She was inattentive. Got my salad wrong. They had to remake it. Was there...
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Review
#1766564 Review #1766564 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Location
Cons
  • Will never be back
  • Never had much complaint until now
  • Terrible food
Reason of review
Poor customer service
Tags
  • Rude Server
  • Not Up Expectations

Be careful | Bob Evans Restaurants

2.2
Details
The customer service at the West Mifflin store is poor at best. We waited so long for someone to check us in that I did it myself and no one even noticed. Then it took 6 minutes to get water and tea. The waitress said that she had to find a tea pot. Food came up fast and was placed before us, however we had no silverware. Another two minutes. I used to come to this store often but I dont anymore. Its really gone down hill. Right now from where I sit, I see 11 empty tables and were still waiting for the check that we ask for about 10 minutes ago. Eat n Park has way better service.
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Review
#1764723 Review #1764723 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Close to home
Cons
  • Lack of management
Reason of review
Poor customer service
Loss
$10
Preferred solution
Let the company propose a solution

Did you drop your savings for veterans | Bob Evans Restaurants in Uniontown, Pennsylvania

3.8
Details
we always loved to eat there. my husband and I are both veterans, and I always believed they gave a discount to us. the discount made the difference in the bill, whether we could eat there or not. the manager in the Altoona, Pa restaurant refused to give us the discount. we have been to that restaurant in several months. thank you
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Review
#1753965 Review #1753965 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care

Go some where else where your appreciatedf | Bob Evans Restaurants in Miami, Ohio

4.5
Details
every time i call the bob evans on byers road i am put on hold and np body ever comes back to take my border so i just hang up and go some where else yjis has happened alot i use to work at bob evans and carry out was very important i wont get a carry out any more my husband and i ate seniors and its very covenient for us to eat outand ny husband has alzheimers so its best for us to get carry out i love your food my husband likes your lemom pepper fish so any way youve lost a customer just thought you needed to know your carry out is terrible thank you
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Review
#1748267 Review #1748267 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • You have goiod food
  • You have good food
Reason of review
Order processing issue
Preferred solution
get more help to help carry out person
1.0
Details
As soon as we entered the restaurant the staff acted like they didn’t even notice us. The place was not busy, so they had no reason to ignore us for around 7 minutes while they just walked around doing nothing. The hostess Morgyn finally came over bursting with such...
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Review
#1720206 Review #1720206 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Server named amber
Reason of review
All around poor management and staff
Preferred solution
Let the company propose a solution

Bad,,,really really Bad customer service | Bob Evans Restaurants in Batavia City, New York

1.5
Details
While at the bob evens restaurant in batavia ny we waited 20 mins to get waited on. The food came and it was cold. Asked for a refill for drink never received it. Expressed our concerns when paying to get yelled at by the girl WE ARE SHORT STAFFED. NOTHING WE CAN DO. asked for manager who I was told he was to busy.
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Review
#1718704 Review #1718704 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Cons
  • Service or attitudes
  • Very poor waiter
Reason of review
Poor customer service
Loss
$32
Preferred solution
Full refund
Tags
  • Lousy Food And Service

Do not come here | Bob Evans Restaurants

1.8
Details
We walked and were immediately greeted by the host and seated. The issue was that we waited at least 10 to 15 minutes and still no waitress or waiter had came over. We then thought the young lady that came over to the table next to us would stop by to at least take our drink order until someone would acknowledge us. Instead she talked to the table beside us checked on the and walked off as if she never saw us. We had finally had enough and walked out. I really think this is an issue that should be addressed with the manager. Thank You
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Review
#1708628 Review #1708628 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Quality of food
Cons
  • Very poor waiter
Reason of review
Poor customer service

Compaint | Bob Evans Restaurants in Elizabethtown, Kentucky

1.9
Details
Compaint - Bob Evans Restaurants
My complaint was to be forwarded to someone that was going to contact me and they have not.
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1 comment
Anonymous
#1777138

You're waiting for them to step into the lions' den ? No way ; if you have a gripe, you must pursue it yourself.

Put it in writing and serve via Certified Mail Return Receipt Requested.

No calls or e-mails. Tell them what happened (briefly !) and what you'd consider satisfactory as a remedy (reasonable).

Review
#1707721 Review #1707721 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Cons
  • Poor quality of food and lack of instructions
Reason of review
Bad quality
Loss
$25
Preferred solution
Let the company propose a solution
Tags
  • Terrible Breakfast
Hi. My family and friends were in Wilmington Ohio and decided to eat at bob evans. We love your food and the service is usually great. On this night October 26, 2019. It was not. There were not many people there but we waited 30 min to be seated then we were left to...
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Review
#1695341 Review #1695341 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Usually great
Reason of review
Order processing issue
Loss
$59
Preferred solution
Let the company propose a solution

Bob Evans Restaurants Reviews

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Bob Evans Restaurants reviews

Poor food | Bob Evans Restaurants in East Hempfield, Pennsylvania

1.8
Details
We had lunch at Bob Evans 3000 Hempland rd Lancaster Pa. Stay away and pray that they close this location. The food was warm, I watched it sit under the warmer lights for 10 minutes. Now before you judge me, there were only 4 other people in there at 2:30 in the afternoon. And they already had their food. Never go in here, and I’m never going back. This location has been dying for years, time to put a fork in it and call it quits.
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Review
#1691890 Review #1691890 is a subjective opinion of poster.
Service
Bob Evans Restaurants Customer Care
Pros
  • Clean
Cons
  • Luke warm food
Reason of review
Bad quality
Loss
$25
Preferred solution
Let the company propose a solution