Product: Bob Evans Restaurants Customer Care Clear all filters (114 of 114 reviews match)
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Bob Evans Restaurants - Waiting 40 mins on food

Me and my husband waited on our food forty mins while other tables ordered after we did were eating before we got our food then when they brought didn't have it all and no bread no refills talk to manager no results he was not sorry at all we paid 32.31 for our meal this store is in blue springs mo 1117 N 7 Hwy 64014 we will not be back to Bob Evans again
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Bob Evans Restaurants Customer Care
#1213038
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Bob Evans Restaurants - LONG WAIT...NO FOOD

Bob Evans, Warren, Pa had the Worst Service Ever! At noon...only 2 waitresses? And a snotty one at that. Half an hour before receiving drinks, another half hour and STILL no food. Finally left. They did us a BIG favor by giving us the 2 drinks free.
2.5
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Bob Evans Restaurants Customer Care
#1199279
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We were a party of four.We went to the Bob Evans at 3988 E Broad St. Columbus, OH 43213 on 2/12/18 at 6:30 p.m. We were approximately 45 minutes getting our food. While we were waiting two meals, which were sausage gravy and biscuits, sat under the heat lamps for 15...
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Whitehall, Ohio
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Bob Evans Restaurants Customer Care
I didn't like
  • Total experience
#1189798
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We thought we would give Bob Evans one last try after several visits with so-so service and food.Tonight my wife went down to get a bowl of chili and bread. 30 mins after ordering she was told they were waiting on chili and it would be another 10 mins. When she asked...
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1.0
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Bob Evans Restaurants Customer Care
#1161567
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I did an online order for the Thanksgiving feast and when i picked up my order i swiped my debit card for payment but,upon doing so a tip was added which i overlooked because i didn't see it..The tip was for 58.33 and upon my retuen home the same day i checked my...
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Bob Evans Restaurants Customer Care
#1144982
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Went with husband and 4 year old great granddaughter for dinner,two tables got waited on before us ,food was cold ,ask for straws and lemon for my water,had to go to counter and get myself,ask for rolls got them and then had to go to counter for butter after asking...
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Bob Evans Restaurants Customer Care
#1129892
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We have a relatively new Bob Evans restaurant on Ann Arbor-Saline Rd in Ann Arbir Michigan.I have been there many times and have had bad service, but I've gone back because I like the food. Tonight, however, is my last. The lack of basic training boggles the mind, from...
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1.0
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Bob Evans Restaurants Customer Care
I didn't like
  • Lack of management
  • Will never be back
  • Server
#1105476
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Bob Evans Restaurants - Very poor customer service

I wasnt greeted upon entering the restaurant, although there was no other customers at the counter, i was totally ignored by the crew until the Manager saw me, but by then i was disgusted
1.3
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Bob Evans Restaurants Customer Care
#1099844
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Dupont road location Fort Wayne Indiana.Went this morning at 11. Host was very pleasant. Then we proceeded to our table as the waitress cleared from previous customers, then shocked we watched her set placemats and coffe mugs on table. DID NOT EVEN WIPE TABLE OFF!!!!...
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1.5
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Bob Evans Restaurants Customer Care
#1096457
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Went to breakfast after church at the Bob Evans at McNaughten snd Main.Waited 15 minutes for waitress and 15 more minutes for drinks. Never came back to fill coffee. My husband got up and went to get coffee but there was none made. Understaffed. Heard someone yelling...
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Anonymous
Cold Food

Our Bob Evans never serves our food hot. The servers stand around talking and the food sits there until it gets cold.

1.0
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Bob Evans Restaurants Customer Care
#1096080
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