Product: Bob Evans Restaurants Customer Care Clear all filters (111 of 111 reviews match)
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We thought we would give Bob Evans one last try after several visits with so-so service and food.Tonight my wife went down to get a bowl of chili and bread. 30 mins after ordering she was told they were waiting on chili and it would be another 10 mins. When she asked...
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1.0
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Bob Evans Restaurants Customer Care
#1161567
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I did an online order for the Thanksgiving feast and when i picked up my order i swiped my debit card for payment but,upon doing so a tip was added which i overlooked because i didn't see it..The tip was for 58.33 and upon my retuen home the same day i checked my...
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Bob Evans Restaurants Customer Care
#1144982
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Went with husband and 4 year old great granddaughter for dinner,two tables got waited on before us ,food was cold ,ask for straws and lemon for my water,had to go to counter and get myself,ask for rolls got them and then had to go to counter for butter after asking...
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Bob Evans Restaurants Customer Care
#1129892
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We have a relatively new Bob Evans restaurant on Ann Arbor-Saline Rd in Ann Arbir Michigan.I have been there many times and have had bad service, but I've gone back because I like the food. Tonight, however, is my last. The lack of basic training boggles the mind, from...
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1.0
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Bob Evans Restaurants Customer Care
I didn't like
  • Will never be back
  • Lack of management
  • Short staffed or bad management
#1105476
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Bob Evans Restaurants - Very poor customer service

I wasnt greeted upon entering the restaurant, although there was no other customers at the counter, i was totally ignored by the crew until the Manager saw me, but by then i was disgusted
1.3
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Bob Evans Restaurants Customer Care
#1099844
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Dupont road location Fort Wayne Indiana.Went this morning at 11. Host was very pleasant. Then we proceeded to our table as the waitress cleared from previous customers, then shocked we watched her set placemats and coffe mugs on table. DID NOT EVEN WIPE TABLE OFF!!!!...
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1.5
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Bob Evans Restaurants Customer Care
#1096457
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Went to breakfast after church at the Bob Evans at McNaughten snd Main.Waited 15 minutes for waitress and 15 more minutes for drinks. Never came back to fill coffee. My husband got up and went to get coffee but there was none made. Understaffed. Heard someone yelling...
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Anonymous
Cold Food

Our Bob Evans never serves our food hot. The servers stand around talking and the food sits there until it gets cold.

1.0
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Bob Evans Restaurants Customer Care
#1096080
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BOB EVANS IN THE VILLAGES FLORIDA.THEY THINK A CUSTOMER IS IN THEIR WAY, PEOPLE WALK BY YOU AND NEVER WAIT ON YOU. TERRIBLE SERVICE, THEY NEED TRAINING--- WE HAVE TRIED THE PLACE 3 TIMES, AND THE SERVICE IS ALWAYS LOUSY. WE WILL NOT GO BACK. I WILL ALSO TELL MY FRIENDS...
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2.0
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Bob Evans Restaurants Customer Care
#1091533
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I visited your Whitehall location to place a carryout order. The customer service rep was short with her answers when I had questions about your hash browns she didn't smile-- she was just unattached to not even look at me eye-to-eye and then I waited 25 minutes for my...
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3.0
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Bob Evans Restaurants Customer Care
#1091192
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I was expecting great services like I always do at Bob Evans but today in Gaylord Mi.I got terrible service, from the time i walked in the host Nicholas didn't know how to be a host. I then was hoping to have great service but our server was rude! I couldn't believe...
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3.4
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Bob Evans Restaurants Customer Care
#1088849
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