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Went in to have meal after spending tiring day at Cancer Institute at Hershey Medical Center. Wanted potato soup with meal - out of potato soup; settled for chicken noodle soup - it was spoiled; then requested vegetable soup - out of vegetable soup.

Chicken was hot; mashed potatoes and green beans were luke warm; till end of meal was cold and could not eat. Asked for banana nut bread - did not get bread until it was end of meal and then put in box to go. Ordered peanut butter brownie sundae - first waitress just brought the brownie without the ice cream; took it back and put ice cream on it. Brownie was so hard could not cut with spoon.

Tried jabbing spoon into brownie and still could not cut it. This was a very bad experience and will not return.

Finally, husband walks with a cane and the hostess took us to a table almost to end of building. They should be trained to sit people with disability or trouble walking near the entrance.

Product or Service Mentioned: Bob Evans Restaurants Combo Meal.

Reason of review: See above notes.

Monetary Loss: $17.

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Anonymous
#1344724

The hostess has a rotation she has to follow. Did you bother to speak up and ASK to be seated near the entrance?

Hostesses are not mind-readers and not everyone with a cane considers themselves in need of being sat by the front door. Find your voice next time.