Anonymous
map-marker Fremont, Ohio

Bob Evans Restaurants Salad Review

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I ordered French dressing for a salad for a meal I had taken to go, I love your French dressing more than anything only to come home and find out I got ranch. The whole reason I even get salad from you guys is for that dressing and I'm not sure how on earth your workers put ranch in there when they clearly saw my ticket saying French dressing. It ruined my entire meal so thanks for that.
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Reason of review:
Poor customer service
Anonymous
map-marker Newport, Ohio

Bob Evans Restaurants Breakfast Review from Newport, Ohio

Bob Evans on Bridge St in Chillicothe Ohio is abojt the worst of them all at getting tables cleaned. This AM there are at least 40 people waiting and no less than 20 dirty tables. Its always this way. Plus almost every day they run out of something inspite of Wal Mart and Kroger being less than a mile away. Overall the coffe sucks at them all as well. However there are few breakfast choices in this community so we're stuck. Cant wait for cracker barrel.
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Reason of review:
Bad quality
Anonymous
map-marker Fairborn, Ohio

Gluten Free Menu Review

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Please make Buck wheat gluten free pancakes
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Anonymous
map-marker Charleston, West Virginia

Have always loved resterants until now

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was going thru Charleston wv 0n sat june 13,2015 bad rain on I-64 so stopped in resterant. had been there few times before and was great. this time manager and staff was different. arrived at 445,waited on at 500, got food at 545, all the time very few people here. 2 tables got there order 10 or more minutes before us and had come in after us.wait staff sat on chair while taking orders but must be ok because manager did the same thing. never came back to refresh drinks etc. Very Bad..... have gone to bob evens for 40 years ,bruce
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Loss:
$25
Pros:
  • Food was tasty
Cons:
  • Customer service
  • Service
Reason of review:
Poor customer service

Preferred solution: repremand store manager his staff, his problem

Anonymous
map-marker Hudson, Ohio

Online Order Review

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Order online at 40509 restaurant and the last 4 times I have been told didn't get order till just now-- when confronted says - not sure I haven't seen this problem- my wife won't even come to this one n I decided to try again since she out of town-- n same *** thing happened.
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Reason of review:
Poor customer service
Anonymous
map-marker Baltimore, Maryland

Sucks

Why do we not have fresh eggs for scrambled eggs? I hate whatever it is you serve for " farm fresh eggs" and what happened to fresh coffee? Bob Evans your going down hill. I hate that the quality of your food is going going down. Really really really really really really really really really really. Do do do do do do do do do do. You you you you you you you you you you . Think think think think think think think think think think. I I I I I I I I I I . Won't won't won't won't won't won't won't won't won't won't . Fill fill fill fill fill fill fill fill fill fill .
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Reason of review:
Bad quality
Anonymous
map-marker Vermilion, Ohio

Bob Evans Restaurants Hostess Review

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Currently at Bob Evans at main and 270 . Listening to waiter and hostess tell each other to do there jobs. Mean while only 3 waiters in for the whole store. Service is slow. Its mms ore the waiter he has a beef with the hostess and is loud about it.
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Reason of review:
Poor customer service
Anonymous
map-marker Hilliard, Ohio

Company policies

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Eat in Bob Evans quite often. Normally get the biscuit breakfast and coffee. Price usually about $8.50 which is quite high for that item compared to Denny's. Asked for a cup of coffee to go which is usually free if you buy coffee. Got my bill in Hillard Ohio and it was 11.79. No itemization. Asked for a break down and was told they charged for the coffee to go. Had same meal at Denny's today for $ 5.45 including free coffee to go. Now I know why I was the only customer in Bob Evans at 7:30 AM. Won't get bit again
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Pros:
  • Food was tasty
  • Restrauant was clean
Cons:
  • Hidden add on prices
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

Anonymous
map-marker Springfield, Ohio

Bob Evans Restaurants Sanitary Conditions Review

Went to your restaurant off state route 35 on woodman. The menues were so dirty the pages stuck together. And the restrooms were disgusting. My husband and I and my grand son got up and walked out. It was filthy I believe if the bathroom is nasty thin so is the kitchen.
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Reason of review:
Bad quality
Anonymous
map-marker Kettering, Ohio

Overall Impression Review

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Horrible service at Dorothy lane restaurant in Kettering. What has happened there in the last year or so The place has been there for eons it used to be good now everyone is scummy and managers are rude
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Reason of review:
Poor customer service
Anonymous
map-marker Villas, Florida

Dirty restaurant

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Went for dinner with my daughter and husband on 5/23/15. The restaurant had only about three tables occupied. It took 10 minutes without being served to request a manager. The floor needed to be vacuumed and a yellow used straw was in my daughter's menu. The manager apologized and vacuumed the floor himself saying that the waitress was the only one serving and did not have an opportunity to vacuum. It took over 20 minutes to get eggs with sausage & poTatoes as well as a senior turkey plate. Really! Attempting to pay the bill at the register the girl kept disappearing. Having dined at this restaurant since it's inception for over 20 years I'm not coming back any time soon. Very disappointed!
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Cons:
  • Not getting what was ordered
Reason of review:
Poor customer service
Anonymous
map-marker Dayton, Ohio

Bob Evans Restaurants Griddle Combo Review

My dister and i ate in bob evans on underwood ave zanesville ohio. Every week we get the griddle combo with turkey sausage. Last week tbe waitress charged us separate for sausage and had aded w parfaits instead of 1. Our bill was 8 dollars too much the manager jess wouldnt fix n we went e ery week for years. My sister husband and myself will never be back. That manager didnt care never be back
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Reason of review:
Problems with payment
Anonymous
map-marker Coatesville, Pennsylvania

Bob Evans Restaurants - Manager Review from Coatesville, Pennsylvania

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We frequent the Bob Evans located on Ritchie Highway in Pasadena, MD. On our last two visits their the service has been HORRIBLE!!! On the first incident the host had no clue how to seat people. He didnt even take names and people were cutting in line!! The second incident was today.. it took close to 30-45 minutes to get our breakfast. The restaurant wasnt even packed. You need a better manager and staff!! I'll think twice before going back.
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Reason of review:
Poor customer service
Anonymous
map-marker Washington, District Of Columbia

Bob Evans Restaurants - Staff Review from Washington, District Of Columbia

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Heres a few of the the awful service we got today: handing me a hot plate in hand without warning, pouring a coffee in cup immediately turn away i have to wait at least 10-15 min. To find a different server for a creamer and of course coffee was already cold by then. Ask for a box 10min later she came back w no box. By the way there were only four of us in the table. He mistakenly gave my plate to my BF and said bec. She did not see an eyecontact thats why?!!! We where about to leave and put a container of dressing and then she said oooopppps wrong one. We all laugh shake out head. Terrible terrible experience it ruined lunch and mood. Never again eating at columbia location for sure!!!
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Reason of review:
Poor customer service
1 comment
Guest

Awful service was in Columbia Maryland NOT Washington DC

Anonymous
map-marker Beckley, West Virginia

Bob Evans Restaurants - Salad Review from Beckley, West Virginia

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Went to bob Evans on Harper road, wv. Horrible!!! Wait staff didn't care, I ordered a wildfire chicken salad, go it brought out, no corn no chips and wrong dressing; ask for my bread and they said it don't come with it and was rude about it. Ask for a manager and she refuse to get him or her. I saw 3 employees outside smokeing and a man in a colored shirt talking to them and smoking too. I don't enjoy my wait staff to smell like smoke and keep disappearing, also should they be touching and all over each other on the server line, some people have kids and don't need to see people hanging on people and their language.... I heard it went under new management, what happened to the old manager? Could be worse than this. I will not go back and Next time my office wants take out for lunch instead of defending for their selves I'll make sure you don't get my money. Oh and next time DONT Tear my survey off!! Thank -very unhappy customer
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Reason of review:
Not as described/ advertised
1 comment
Quanasia Fbj

Sigh, another child mistaking being told something they don't want to hear as "rude" The reason the three employees are outside smoking were because they were on their lunch break or something. Ask your parents about their jobs.

They will tell you that the law requires that they are allowed to take breaks. I agree about the concern about the language they use, but again they are on break and it is none of your business.

Also where do you work? I want to report your office to the child welfare department because there are strict laws against child labor.

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