Anonymous
map-marker Brooklyn, New York

Hair in food

Visited the same Bob Evans in Uniontown PA. twice in two weeks and both times there was a large human jar in my food. Very disgusting to bite into and ruined my appetite.
View full review

User's recommendation: Would not recommend this location

Hoyt Csc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

Bad service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
We had dinner at streetbro ohio our service was terrible wait long for the food and when finally get it and it was cold and the eggs were well done and I order over easy and the food was cold I told them to take it back and they Nike it and brought it back with tha over cooked eggs so told the to take it back and the manager cooked new eggs and the were no better you need to train you people how to cook and take care of there customer it a shame we normally vis the restaurant a oneself or twice a week that will stop now. walt687@***.com
View full review

User's recommendation: Don’t go there

Amanda H Fqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, Indiana

Employee Appreciation

Im very sorry to be writing this but I could not sit by without a word. I was at Bob Evans in Franklin Indiana today with my family and the general manager was absolutely ridiculous. An Employee has been having a rough day and was out in her car crying visibly very upset, the general manager told the whole staff she was out there being lazy. Im sorry but this is disgraceful. Mental health should be taken alot more seriously than this and also so should that employees privacy. Your general manager has very much ruined our favorite family gathering place and we will NOT be back.
View full review
Pros:
  • Wonderful severs
Cons:
  • Poor management and poor food quality

Preferred solution: Apology

Alex C Qyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Florida

Not a very pleasant breakfast.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Coffee was cold and diluted,I ordered a hot skillet with saugage and instead I got a cold served skillet, ground beef and the cheese was cold and was not melted. My Wife ordered 2 fried eggs over easy and when the eggs arrived she should have order hard boiled eggs instead.
View full review
Loss:
$26
Pros:
  • Close to home
Cons:
  • Food was not good

Preferred solution: Full refund

User's recommendation: Skip this place and go to Burker King across the Street.

Marcus C Paq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perry, Ohio

Poor curbside pickup service.

Arrived at Bob Evans on Harding Hwy, Lima, Ohio to pick up a curbside order. Waited 20 minutes (in hot sun) and no food arrived. Finally, I went inside and my order (# 200790****781****) was sitting there while several employees (including a manager) stood around chatting. Of course, when I got home, the food was cold.
View full review
Cons:
  • Poor service

Preferred solution: Nothing

Jeanie W Jjs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chillicothe, Ohio

Overcharged

Bob Evans Restaurants - Overcharged
Just realized when we got home that we were overcharged on our bill. Very busy day and wouldnt say anything but $2.99 for a cup of coffee and we were charged for 3 and only had 2. Wed tell them but dont live near there and stopped on our way through.
View full review
Loss:
$3

Preferred solution: Full refund

Jerry S Cfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Uncomfortable conditions while dining.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 23, 2023

Customer comfort!

Original review Jun 21, 2023
Your restaurant is kept too cold! It feels like 66-67 degrees in here, Lebanon, Ohio, and AC is still blowing?! I know you like other restaurants keep it low to make customers eat faster and make room for next customer but its 10:45am which is between breakfast and lunch rush and its still cranking out cold air. How much $ could your restaurants save by allowing them to stay a little warmer at least on off hours!!!
View full review

User's recommendation: Bring in a jacket, especially if the continue to decide not to save cooling costs!

Robin N Qsw
map-marker Spring Hill, Florida

Incomplete Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Jul 11, 2023
I ordered the chicken noodle biscuit mashed potatos & gravey. I got 1 biscuit with mashed potatoes. Thats all. The location was Springhill, Fl not Springfield Illinois.
View full review
Loss:
$13
Pros:
  • Usually good food
Cons:
  • Mess up alot

Preferred solution: Nothing

User's recommendation: Check your order

Anonymous
map-marker Chicago, Illinois

Complaining

Just learned today that after 50 years, you are no longer serving grits?? I cant tell you how disappointed I am. The one thing I go to Bob Evans for. I can eat anywhere and get good food and I will in the future. You guys have gone to *** since Bob died and the kids sold the restaurant business. I wont be back. As for the grocery line, Jimmy Dean is also as good. I have no further use for Bob Evans.
View full review

User's recommendation: They are unable to operate at the same level we used to be familiar with. They have sold the restaurants to a third party that does not understand the consumers or customer service.

Anonymous
map-marker Lehigh Acres, Florida

Dogs at the restaurant

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
So my family and I were having lunch at Bob Evans in port charlotte Florida. Two woman came in for lunch with a dog. The dog was barking and it just tasteless to have an animal inside a restaurant. You really should do something about this policy even if its a service dog, absolutely ridiculous that now people have to eat surrounded by dogs.
View full review
Mary P Ajz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilson, North Carolina

The way my 73 year old mom is as talked to

They said they give us 2 family meals and now I cant get no one to understand ! My mom is 71 and cant hear and the waiters ask mom can u hear I said I dont have butter like really
View full review

User's recommendation: No way

Anonymous
map-marker Sandusky, Ohio

Awful server

I think her name was aliya. She was complaining from the moment we walked in.

We were the 2nd table there. Walking behind her was hard as she smelled like really bad fish and her back and undies were showing. She was very slow to coming back to us after she sat us i think it took her like 10 minutes to come back. She very sweet but you can tell she doesnt like her job.

The food sat there for a while as it was more on the cold side, so when i asked her to reheat it she rolled her eyes and we heard her complain saying if these stupid people ask for one more thing im gonna lose it. Well my son asked if some one order fish near us as it smell awful like fish and as she walked by us the son said gross its her. She never check bad on us after reheating our food.

My son wanted to leave as he wasnt enjoying his time nor was I. Awful awful server.

View full review

User's recommendation: Do not go to miller lane

Sandra H Xmm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Warsaw, Mazovia

Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bob Evans Restaurants - Poor service
Undercooked food, cleanliness of restaurant, cleaning practices of servers, waitress overfilled husbands water glass and poured extra back into the pitcher!!!
View full review
Loss:
$11
Pros:
  • Good food and usually good service
Cons:
  • Cleanliness

Preferred solution: Price reduction

User's recommendation: Talk to a manager before leaving

Kathy R Htd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lancaster, Pennsylvania

Refund on food not received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bob Evans Restaurants - Refund on food not received
I tried chatting with representative they told me I had to pay 5$ for their lawyer. I just want my money back
View full review
Michael B Ajp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Bad experience

On the night of June 2nd 2023. I took my wife to dinner at your restaurant in Casselberry Florida. Our order came and my wife was missing he gravy for her sandwich,her dinner rolls and I was missing my Banana bread. We let the waitress know and she said she would be right back. After about 10 minutes she returned with only my Banana bread. No gravy or dinner rolls. We once again we let her know that we still needed the gravy and rolls. She finally brought the gravy but never received the rolls.
View full review

User's recommendation: Don’t expect great food or service