Kevin B Zvz

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Verified Reviewer

Availability of your seasoned diced potatoes

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For years my store, Woodmans in Rockford Illinois offered bags of Bob Evans Farms seasoned diced potatoes but havent had them for sale in months. The sausage and tubs of other items are still there but I want the bags of seasoned diced potatoes like are available at the restaurants. Where can I find them?
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Preferred solution: Availability of seasoned diced potatoes at my local stores

1 comment
Guest

I know I have seen them at Walmart superstores.

Elizabeth P Zgc

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They are dishonest!

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Took my 3-year-old to eat a Bob Evans and I got a carry out order. Every single bit of it except for the roles in the gravy was horrible or potatoes wasn't even done!

They still had a lot of time left if they needed to be cooked to be done. The rest of the food was just plain nasty. So I contacted customer relations and they apologize to me for my experience told me that they was going to send me a gift card so that my next visit with my daughter would be taken care of for the inconvenience and my experience. And I even have all the emails to prove this and I never received a gift card.

I told them numerous times that there was an apartment number included in my street address and they still sent the card to the street address with no apartment number on it so the post office told me personally that if they did that the card got sent back to them. I hope that that makes them feel better to know that you're taking a single mother's money that couldn't afford it in the first place I just wanted to give my little girl a treat and I just after that experience I pretty much feel robbed of my money because of the way that the food was that I ordered I don't even think I would call it food. I understand that they get busy okay if you get busy tell your customers that tell them it's going to be a while longer on your order because we want to give it to you completely done we don't want to give it to you halfway done and have you chew on crunchy potatoes. We don't want to give you cold food when it's supposed to be warm.

Even though that's what your money pays for we're not going to give that to you, and when you message customer relations back about your address and they ignore you that really makes me want to go back to Bob Evans and buy more food. It's disgusting I pretty much spent the money that I had on my three year old to eat and she didn't even get to eat it like I said Bob Evans to us that's a big treat because I'm poor dirt poor and you took my money!! Actually you took my 3-year-old's money it was a treat for her not me I could care less about myself. Y'all should be ashamed of yourselves for serving food like that and then lying and saying you're sending the gift card which you knew it was going to get kicked back to you (even if you really did send it in the first place because I don't believe that you did; not the way with customer service was treating me throughout the whole ordeal) which did you got sent back to you and instead of sending it out to me at the right address you just say forget it we don't care!

I don't believe they sent it out in the first place I truly don't! So once again thank you Bob Evans for serving us nasty food that was undercooked and cold, and thank you for pretty much stealing my money, and thank your customer relations team for their good job on deceitful practices and rudeness they need to take a course on interpersonal communication, and how not to lie and not to ignore someone!

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Loss:
$30
Pros:
  • Cleanliness

Preferred solution: Full refund

User's recommendation: They don't care if you waste your money. They don't care!

Resolved
Willie N Ssr

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Verified Reviewer
| map-marker Burgettstown, Pennsylvania

Resolved: They always get it wrong

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Bob Evans Restaurants - They always get it wrong
Updated by user Dec 15, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 08, 2023
I ordered the new bbq beef dinner. The picture looked incredible. The description sounded delicious. Then I got home and opened up the container. This is it. You judge.
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User's recommendation: Do not eat at Bob Evans

Carla D Aow

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| map-marker Nicholasville, Kentucky

Today was terrible. Bad serve and food.

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Bob Evans Restaurants - Today was terrible. Bad serve and food.

1st my daughter order the candy bacon (we had it before) it was just bacon with syrup poured over it. I ordered the double blueberry pancakes, they were small and not fully cooked.

They were also supposed to come with whipped cream. My granddaughter just was getting the pig pancake and a peice of bacon, it came out 30 minutes after we got our food. I had to ask for syrup which took 20 minutes. We got no refills on drinks.

Everybody around us was being waited on but us. It was hard to get anyone's attention. We even had to get our own highchair. I had a gift card for $50 my receipt don't show my total.

My bill was $55.45. I never had a bad experience before.

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Loss:
$55
Pros:
  • Its usually good
Cons:
  • Its going down hill

Preferred solution: Some type of refund. I not asking for the full amount. My sister inlaw was ok with her food. Just bad service.

User's recommendation: Try somewhere else next time. It is not the same.

Stephanie H Jrd

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Verified Reviewer
| map-marker Wheatfield, New York

Destiny the worker was rude and swore at me and said hope god finds me

Bob Evans Restaurants - Destiny the worker was rude and swore at me and said hope god finds me
Waited for soup to go for a 1/2 hour after they said they were making fresh but then gave me what was sitting there then brang out new soup said you see what im *** doing and gave me my bag and said hope god finds you
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Loss:
$26
Pros:
  • Good food
Cons:
  • Customer service bad

Preferred solution: I don’t know but very upset and bet nothing will get done about her.She should not treat customers that way and I should have not had to wait half hr for soup to go that was sitting there

User's recommendation: I don’t even know I was in shock

Cheryl P Gmt

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Verified Reviewer
| map-marker Norwalk, Ohio

Very disappointed

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Bob Evans Restaurants - Very disappointed
Today i ordered the Protein bowl , i was extremely disappointed in the amount served for almost $12. I believe i got about 5-6 bites ~ barely covered the bottom of the dish! Shameful ~ i have a photo of my bill , sadly i didnt take a photo of my very scant dish .
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Randal D Kjq

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Verified Reviewer
| map-marker District 2, West Virginia

Ordered curbside and they refused to bring it out

Bob Evans Restaurants - Ordered curbside and they refused to bring it out
Bob Evans Restaurants - Ordered curbside and they refused to bring it out - Image 2
Original review Nov 22, 2023
I ordered curbside and they refused to bring it out. They said we arent doing curb side at the moment. I went in and the fkers had more employees then customers. They charged me 20$ for a tip as well lol. Never again.
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Loss:
$23
Cons:
  • Bad service

Preferred solution: Price reduction

User's recommendation: Don’t eat there not worth it.

Anakaren Ecd
map-marker Washington, Pennsylvania

The managers at Bob Evans in Greensburg are racist

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The managers at this restaurant are so ignorant yelling at the top of their lungs why people are eating at the waitress. This young lady is so nice she does not deserve this the mail managers up there be touching the young girls telling them if they don't do what they want then they're fired.

I can't believe the stuff that goes on at this restaurant in Greensburg the cooks go to the bathroom and leave without washing their hands the other waitresses play with their hair I've talked to the one nice young lady up there. I gave her $100 just for being so clean she washes her hands constantly the other ones just play on their phone play with their hair grab people's food on all reality the place needs shut down the mail managers be playing with the young girls up there something needs done

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User's recommendation: To feature customers going to this Greensburg Bob Evans I suggest you find a new place to eat unless you want to get sick the cooks don't wash their hands when the managers are back there getting food they reach and grab the biscuits by hand. Grab the ice with their hands it is a very unsanitary place the bathrooms are constantly disgusting My Girls Tell me the female's bathroom is always dirty women products just on the floor used the men's bathroom always has *** on the toilet

Yitta Fap

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Verified Buyer
| map-marker Toronto, Ontario

Dirty cutlery

Bob Evans Restaurants - Dirty cutlery
Found old food residue on spoon and knife at the Monroeville Bob Evans. They don't clean their cutlery very well. Awful! Will never go again to Bob Evans again.
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User's recommendation: Stay away if you can.

Tannah Bpo

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Verified Buyer
| map-marker Springfield, Ohio

Poor food and portions. No response from corporate with issues

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Bob Evans Restaurants - Poor food and portions. No response from corporate with issues
Bob Evans Restaurants - Poor food and portions. No response from corporate with issues - Image 2
Poor food and portions. No response from corporate Food cold and quality poor. Never had issues before
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User's recommendation: Don’t go

Diangelo Dgu

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Verified Reviewer
| map-marker Washington, District Of Columbia

To commend a manager of store number 261

Bob Evans Restaurants - To commend a manager of store number 261
I dropped my phone in the parking lot of Bob Evans store 261. The manager, Tammy Evans was so helpful and went above and beyond to help me get it back. Everyone at that restaurant was so helpful and kind. I will definitely go back to eat there again. It goes to show there are good and compassionate people in this world. Linda Williams 304-64*-***/
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User's recommendation: Wonderful restaurant and kind, friendly staff. The breakfast was perfect!

Halee Wqi

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Verified Buyer
| map-marker Fairmont, West Virginia

Un happy with the cost of a cup of coffee

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Bob Evans Restaurants - Un happy with the cost of a cup of coffee
Bob Evans Restaurants - Un happy with the cost of a cup of coffee - Image 2
The cost of $3.09 for coffee is just too high !!! I've decided to eat breakfast elsewhere until the cost is lowered.
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User's recommendation: For breakfast should be the lowest around to attract more breakfast customers.

1 comment
Guest

Don't you get free refills? And all the creamers, milk and sugar/sugar substitutes you want?

Mick J Bau

SERVICE

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My server. last Saturday left a rather indelible impression that I wont soon for.get. I was at the Statesville Ave location, and I believe her name was Laurie. Shes a somewhat domineering woman who captivates the room before she even enters! Her personal touch is what I enjoyed. She has that TAKE CHARGE attitude that I really enjoy. She reminded me of the waitresses at my favorite truck stop, ROUGH! Just the way I like it! Keep up the good work Laurie!
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William W App

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Verified Reviewer
| map-marker Dublin, Ohio

Food was sub par

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Waiting for 20 minutes for carry out. Ordered honey chicken got burnt leather Rolls tasted under cooked and salty.
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Pros:
  • Usually food is good
Cons:
  • When it is bad it is really bad

Preferred solution: Have people aware of food

User's recommendation: Try cracker barrel!

William V Ipg

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Verified Reviewer
| map-marker Franklin, Indiana

Giving credit when credit is due.

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Have been going to Bob's for many years, and the crew they have now, (store 453) is the best I've ever seen! I was impressed yesterday with Rachel, she was very kind, friendly and professional, with the elderly gentleman she was helping. At Bob's that's how everyone is! The food is good, the service is good, but it's because of the way I get treated that I keep coming back.
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Emmily Qqw

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Verified Reviewer
| map-marker Fishers, Indiana

Food was horrible

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I ordered an everything skillet which was sausage,ham,bacon,hash browns, eggs with a sauce on top. When it came out it didn't look appealing.

Everything was side by side and not on top like it was suppose to be. It was so much grease in the bowl I couldn't even eat it. This was at the Bob Evans on 102 Links Way Aurora, IN 47001 store 567. The waitress had an attitude.

The person I was with just ordered eggs, bacon and hashbrowns and her bacon came out undone. When she asked for her bacon to be cooked a little more she came back with burnt bacon.

Bacon was so crisp you couldn't eat it. So we left.

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