Anonymous
map-marker Columbus, Ohio

Take Out Dinner Review

Ordered take out dinner & it was disgusting and under proportioned. Took it back the next day for a refund and they refused to refund my money since it was from the previous day. I paid cash & the food was all there. They gave me gift certificates instead which i didn't want because I'll not go back there again.
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Anonymous
map-marker Columbus, Ohio

THE LACK OF TRAINED COOKS AND FOOD HANDLERS.

BOB EVANS HAS LONG LOST ITS LUSTER FOR CLEANLINESS AND PREPARATION. FOR THE LAST FIVE YEARS, I'VE WONDER WHAT HAS HAPPENED TO BOB EVANS RESTAURANT. THERE ARE PEOPLE WHO CALL THEMSELVE COOKS BUT THEY ARE FAR FROM IT. COOKING ME EGGS TIL THEY ARE BROWN (TWICE) WE CALL THAT BURNT. A SANDWICH SITTING IN THE FOOD WINDOW FOR 15 MINS. WE CALL IT DEAD, MAKE IT OVER. DO NOT PLAY WITH YOUR HAIR CLOTHING ECT,. IF YOU GOING TO SERVE ME MY FOOD. I HAVE BEGAN TAKING VIDEO OF THE THINGS THAT ARE TAKING PLACE. IN HOPES OF SOME DAY SOON BOB EVANS WILL BE CLOSED DOWN.
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4 comments
Guest

*** you, you fat *** whiny piece of ***. You can die of starvation for all I care...and I hope you do. But you won't soon enough because you are an ***.

Zelena Qmr
reply icon Replying to comment of Guest-816320

I agree 100%. Cool name by the way.

Guest

LOL, are you, umm "OK"? I just wondered because you state you are still going to Bob Evans and apparently ordering food, for the purpose of video-taping!

Yeah, that is totally "normal"! BTW: even when cooked properly, Bob Evans SUCKS! Knowing that, I no longer go there.

But, I am trying to figure out in what universe I would still go there and order food, just so I could videotape people. The manager needs to escort you out.

Guest

the solution to your problem is real simple. Quit going there.

Humans are going to have to touch their hair or clothing occasionally.

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Anonymous
map-marker Circleville, Ohio

Long wait, cold food

My wife, son and I ate at the Circleville Bob Evans one day last week @ 5:30 p.m. It was a very rushed atmosphere (which doesn't make for a very pleasant dining experience). Our waiter was constantly rushing around until it came time for our food to be brought out. I could see what I believed to be our meals set out by the cooks in a timely fashion but then they just sat there cooling down for a long period. My son and I each had an order of fries with our orders. I asked to have the fries replaced with fresh ones because ours were cold. It seems to me that they were understaffed, I do not fault my waiter for he was very cordial and tried very hard. Poor management of this store is going to ruin the BOB EVANS reputation that I have been accustomed to over the years !!!
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Loss:
$24
1 comment
Guest

Did it occur to you that IF they were understaffed, there could have been one or two people that called in or were even "no-shows" and when that happened they couldn't find another employee to come in at the last minute. These things do happen.

Anonymous
map-marker Pittsburgh, Pennsylvania

Everything was Very good--waitress was EXCELLENT---JESS A.

This is NOT a COMPLAINT----- I cannot find a place to send a message about one of your waitress---She works at store #80--- her name is JESS *** she was so pleasant--cheerful--always smiling--I can`t get out to eat to often but next time I will come to this Bob Evans because of her---other workers also were smiling & everyone said Hello--the people in this store made us feel welcomed---both my friend & I will be back--I told my husband when we go out for dinner this is where I want to go. I would like someone to call me , this way I know this message was not taken the wrong way. Thank You- Jenny Kottler 412-882-****
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1 comment
Guest

This website won't allow links to be posted, so I can't just give you the direct link to click. To contact Bob Evans, go to their website BobEvans dot com and go to the very bottom of the page where is says contact us.

Click on it and you get the form to email them and type in message and return email address.

Very simple to find, I found it in about 5 seconds. By posting your message here, the odds of Bob Evans seeing it slim to none.

Anonymous
map-marker Doylestown, Pennsylvania

Bob Evans Restaurants Customer Care Review

Had to stop a different waitress after not seeing ours for 20 min.
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Anonymous
map-marker Waterford, New York

Easter Sunday Service Review

Worst service ever Easter Sunday.NEVER saw a waitress. Waited 20 min watched 4 other tables get served after we got seated. Party of 7 we walked out.
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Anonymous
map-marker Sunbury, Ohio

Bana bread not up to your standard!

We ate at rest number 0286 in Sunbury, Ohio on 4/15 order 271644 Our meal was mostly OK, except sunshine skillet, too greasy and too many potatoes!. The service by Caron was very good. I ordered banana bread, but was too full, so brought it home. Found it to be bland and pale, not your usual at all. Very disappointed! words words words words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words wordswords words words words words words words
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Anonymous
map-marker O Fallon, Missouri

Bob Evans - Violently Sick

We went to Bob Evans, located at 8670 Veterans Memoria Parkway, in O'Fallon, MO., for breakfast on Sunday, March 23, 2014. My wife and I ordered different menu items, but within 30 minutes of leaving we both became violently sick. Obviously we picked up something at this location. Also when we found a price difference for a menu item and brought it to the shift managers attention, he said too bad we missed changing this menu and you will be charged the full price. To say the least Bob Evans is now off our bucket list and we will not be returning for a repeat performance. consumer beware.
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1 comment
Guest

Unless you were medically diagnosed as being sick from something that you ate at Bob Evan's you have no way of knowing that you didn't have a case of the stomach flu. Stomach flu can hit without any warning. It has happened to several people that I know, myself including.

Anonymous
map-marker Miamisburg, Ohio

Bad service horrible treatment

I worked at the beavercreek ohio and the food was nasty they treated us like dogs under pay us and cut hours without warning they treat the customers unfairly and half of their orders are correct i would never support another bob evans as long as i live let alone eat there i cant believe places like this still have employees and are in business if the original owner was still alive he wouldnt let this happen friends are not treated like family and strangers are not treated like friends they owe their customers and their employees way more than an apology
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1 comment
Guest

So how long ago did you get fired?

Anonymous
map-marker Flushing, Michigan

No service

My boyfriend and I came to your restaurant for dinner on 3/23/2014 about 4 pm It took about 15 mins. to get seated and they where not busy at all no reason for that. Then it took another 20 or so for someone to come to our table to ask us what we wanted to drink we replied a diet coke and a regular coke , got the diet coke but no one brought the reg. coke. Then no one came to take our order at this point we where so upset we got up and left. I do not know if we will ever return to Bob Evans for dinner again. Sincerely Jackie Watkins jwatkins08@***.com
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Anonymous
map-marker Brecksville, Ohio

I worked and quit i want my pay u owe me

I worked at Bob evens on gilcrest rd in Akron, that was the worse job I ever had, the employees were mean rude, and very hard to work with, I worked 3 months and quit, they held my first 2 weeks pay ck, I need to know how to getit, the managers didn't do there jobs, I worked 8 hours without a break, not even a ten min break. I need to know how to get my pay, please email me on how to get paid, very disappointed I worked really had and now I can't get paid.

My email is susanshaff53@***.com. thank u

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1 comment
Guest

Contact your states dept. of labor.Google it.They will force them to pay you and fine them.

Anonymous
map-marker Columbus, Ohio

Didn't Receive the sides dishes and over charged

My wife ordered the over 55 menu and didn't receive the listed sides which were fresh steamed broccoli and mashed potatoes. The waitress asked her if she wanted another side and she said carrots. That's all she received and when asked about the mashed potatoes and broccoli she was told they didn't come with the meal. I ordered the 3 course meals and when it came to the desert the waitress listed the choices and I asked for the apple pie. It was served ICE COLD. I didn't complain. When the bill arrived I was charged an additional fee for the pie. The waitress said that was for the up-grade. I said I didn't ask for a up-grade. She replied it was not part of the 3 course dinner. I said you should call it a 2 course dinner. I use to look forward to traveling north of Georgia because Bob Evans Restaurants were plentiful on the interstate. They have changed their menu and the servers don't even know what is on the menu. I'll vote with my feet.
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2 comments
Guest

You need to get glasses so that you can read the menu, the apple pie is not part of the three course meal. You were trying to get something on the three course meal for free.

They know what is on their menu, it is you who does not and you and your wife need to get glasses so you can read the menu. Your old eyes are getting bad.

Guest
reply icon Replying to comment of Guest-795563

Kevin, I think your comment was rude. I am a server for BE for 13 years.

I explain that for a extra $1.00 or $2.00 they can upgrade to a pie. So they know why it is on their bill.

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Anonymous
map-marker Ocala, Florida

WORST DINNER I EVER HAD AT BOB EVANS

USUALLY I GET SOUP,BUT TONIGHT I HAD CHICKEN TENDERS,THEY WERE THE WORST I'VE EVER HAD.THE BROCCOLI I HAD WITH IT WASN'T MUCH BETTER.I HAD TO SEND THE COFFEE BACK,BECAUSE IT WAS COLD.THE SECOND CUP WAS FINE.THE ONLY THING I ENJOYED ABOUT MY DINNER WAS THE BANANA BREAD AND MY DESSERT.ON A SCALE OF 1 TO 10,MY MEAL WAS A 3. LIKE 90% OF PEOPLE WHO EAT OUT,WE ALWAYS SAY THE DINNER WAS FINE WHEN ASKED.TONIGHT I HAD TO TELL IT LIKE IT WAS. PS,THE WAITRESS WAS FINE. RESTAURANT #0153,ORDER #246003,date 3/28/2014,AT 3535 COLLEGE AVE. OCALA,FLA.
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Loss:
$14
2 comments
Zelena Qmr

I "cook" at Bob Evan's and I NEVER eat there because all of the food is frozen heat-and-serve GARBAGE. NOTHING is made from scratch- the biscuits, rolls, chicken gravy, beef gravy, sausage gravy, meatloaf, pies, cookies, brownies, cinnamon blossums - EVERYTHING.

The reason everything is becoming worse is because corporate wants to maintain 17% labor cost which is a RIDICULOUS number, any restaurant in the world would love to have 25 or 26% labor.

What this translates into is a chain of restaurants filled with overworked, underpaid and pissed off employees all in the name of making a few extra bucks for the shareholders. Bob Evan's strategies with customers and employees are exactly the same; keep them both just happy enough to where they will probably come back and not a single ounce more.

Bob Evan's new motto:

Where We Treat Stranger like Friends,

Friends like Family,

And our Employees like ****.

Guest

THANK YOU FOR YOUR VERY INFORMATIVE REVIEW. WE WILL RESPOND TO YOU VIA EMAIL WITHIN 24 HOURS. WE ALWAYS APPRECIATE FEEDBACK.

LOVE,

BOB EVANS

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wendy rogers payne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Timonium, Maryland

Implied snarky racism and charged anyway

While visiting the Baltimore, Md area, we planned to meet family for breakfast at Bob Evans. My aunt said she was there already, just waiting for us.

When I informed the joyless blonde hostess of this, she appeared to look me up and down and then remarked, "I'm pretty sure they're not here." How could she be sure? Next, a friendly server took our order of 2 coffees and an orange juice. Just as she returned with the drinks, my cousin called to say we were in the wrong BE restaurant. I informed the cashier of our error with a smile.

He hunted down our server so he could get our ticket, which she hadn't even placed in the system yet, and charged me $10.35. He did offer directions to the right Bob Evans though.

We are African American and as much as I wish it didn't matter I think that was the reason for her comment..even though she was right. The whole thing just left a bad taste in my mouth.

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Loss:
$10
10 comments
Guest

So they sent me a $5 gift certificate and an apology. I inferred the racism.

I said it was implied.

Perhaps this isn't the forum for me. Thanks for all of your comments.

Guest
reply icon Replying to comment of Guest-793043

You ASSumed racism because the employee was white, you are black. So, you are ASSuming she must be racist based on HER skin color. What does that say about YOU?

First B

Where is the racism?

Guest

How could two coffees and an orange juice total $10.35? If you didn't consumer it, you should not have paid it.

Guest

we had a b evans experince in indiana waiter took our order, food never arrived after 45 minutes the waiter come to the table and apoligized for not checking on us but he had gotten busy( hardly and one else in the resturant) he siad i will get your ticket i said ticket *** we havent had any food yet,he looked at me and said are you sure? yep i was sure

Guest

10.35 for two coffees and an oj?!? That's outrageous!

Guest

Yeah I bet she is racist. Was she wearing a white hood as well.

Courtnie Vei

Maybe there was not a person there alone that could have been your aunt. Maybe the hostess was aware that there were only males or younger females or people she knew...the list goes on.

I hate racism and do not associate with racists but I don't see either in your story. Why did you think you needed to mention her hair color?

So that we would know her race? How would that matter?

wendy rogers payne
reply icon Replying to comment of Courtnie Vei

You're both right Mikebrady and Anonymous. Thanks for your insight.

Guest

Get over yourself

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Anonymous
map-marker Tampa, Florida

Losy service

my mom and i visited the huntington indiana restuarnt the service was awful it took them 10 min to give our drinks other people were came in after we did and got their food before us our waitress ignored us when we wanted dessert her name is shannon if things dont change we not dine at anymore of ur resturants the host was unfriendly the food was terrible this is worst exprience at a resturant we did not tip the waitress and the prices are rediculous 2.00 for cup of coffee really bobs evans we are extremely dissapointed in you
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