Bob Evans Restaurants
Bob Evans Restaurants Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bob Evans Restaurants has 2.6 star rating based on 998 customer reviews. Consumers are mostly neutral.
7% of users would likely recommend Bob Evans Restaurants to a friend or colleague.
- Rating Distribution
Pros: Location, Menu, Restrauant was clean.
Cons: Service, Customer service, Bad service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bob Evans Restaurants has 2.6 star rating based on 998 customer reviews. Consumers are mostly neutral.
7% of users would likely recommend Bob Evans Restaurants to a friend or colleague.
- Rating Distribution
Pros: Location, Menu, Restrauant was clean.
Cons: Service, Customer service, Bad service.Recent recommendations regarding this business are as follows: "They don't care if you waste your money. They don't care!", "To feature customers going to this Greensburg Bob Evans I suggest you find a new place to eat unless you want to get sick the cooks don't wash their hands when the managers are back there getting food they reach and grab the biscuits by hand. Grab the ice with their hands it is a very unsanitary place the bathrooms are constantly disgusting My Girls Tell me the female's bathroom is always dirty women products just on the floor used the men's bathroom always has *** on the toilet", "Stay away if you can.", "Try cracker barrel!", "Try somewhere else next time. It is not the same.".
Most users want Bob Evans Restaurants to offer a solution to their issues.
Review authors value the most Location and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wheatfield, New YorkDestiny the worker was rude and swore at me and said hope god finds me
- Good food
- Customer service bad
Preferred solution: I don’t know but very upset and bet nothing will get done about her.She should not treat customers that way and I should have not had to wait half hr for soup to go that was sitting there
User's recommendation: I don’t even know I was in shock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are dishonest!
Took my 3-year-old to eat a Bob Evans and I got a carry out order. Every single bit of it except for the roles in the gravy was horrible or potatoes wasn't even done!
They still had a lot of time left if they needed to be cooked to be done. The rest of the food was just plain nasty. So I contacted customer relations and they apologize to me for my experience told me that they was going to send me a gift card so that my next visit with my daughter would be taken care of for the inconvenience and my experience. And I even have all the emails to prove this and I never received a gift card.
I told them numerous times that there was an apartment number included in my street address and they still sent the card to the street address with no apartment number on it so the post office told me personally that if they did that the card got sent back to them. I hope that that makes them feel better to know that you're taking a single mother's money that couldn't afford it in the first place I just wanted to give my little girl a treat and I just after that experience I pretty much feel robbed of my money because of the way that the food was that I ordered I don't even think I would call it food. I understand that they get busy okay if you get busy tell your customers that tell them it's going to be a while longer on your order because we want to give it to you completely done we don't want to give it to you halfway done and have you chew on crunchy potatoes. We don't want to give you cold food when it's supposed to be warm.
Even though that's what your money pays for we're not going to give that to you, and when you message customer relations back about your address and they ignore you that really makes me want to go back to Bob Evans and buy more food. It's disgusting I pretty much spent the money that I had on my three year old to eat and she didn't even get to eat it like I said Bob Evans to us that's a big treat because I'm poor dirt poor and you took my money!! Actually you took my 3-year-old's money it was a treat for her not me I could care less about myself. Y'all should be ashamed of yourselves for serving food like that and then lying and saying you're sending the gift card which you knew it was going to get kicked back to you (even if you really did send it in the first place because I don't believe that you did; not the way with customer service was treating me throughout the whole ordeal) which did you got sent back to you and instead of sending it out to me at the right address you just say forget it we don't care!
I don't believe they sent it out in the first place I truly don't! So once again thank you Bob Evans for serving us nasty food that was undercooked and cold, and thank you for pretty much stealing my money, and thank your customer relations team for their good job on deceitful practices and rudeness they need to take a course on interpersonal communication, and how not to lie and not to ignore someone!
- Cleanliness
Preferred solution: Full refund
User's recommendation: They don't care if you waste your money. They don't care!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Burgettstown, PennsylvaniaResolved: They always get it wrong
Company fixed the issue and I have been provided with apology.
User's recommendation: Do not eat at Bob Evans
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nicholasville, KentuckyToday was terrible. Bad serve and food.
1st my daughter order the candy bacon (we had it before) it was just bacon with syrup poured over it. I ordered the double blueberry pancakes, they were small and not fully cooked.
They were also supposed to come with whipped cream. My granddaughter just was getting the pig pancake and a peice of bacon, it came out 30 minutes after we got our food. I had to ask for syrup which took 20 minutes. We got no refills on drinks.
Everybody around us was being waited on but us. It was hard to get anyone's attention. We even had to get our own highchair. I had a gift card for $50 my receipt don't show my total.
My bill was $55.45. I never had a bad experience before.
- Its usually good
- Its going down hill
Preferred solution: Some type of refund. I not asking for the full amount. My sister inlaw was ok with her food. Just bad service.
User's recommendation: Try somewhere else next time. It is not the same.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norwalk, OhioVery disappointed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | District 2, West VirginiaOrdered curbside and they refused to bring it out
- Bad service
Preferred solution: Price reduction
User's recommendation: Don’t eat there not worth it.
The managers at Bob Evans in Greensburg are racist
The managers at this restaurant are so ignorant yelling at the top of their lungs why people are eating at the waitress. This young lady is so nice she does not deserve this the mail managers up there be touching the young girls telling them if they don't do what they want then they're fired.
I can't believe the stuff that goes on at this restaurant in Greensburg the cooks go to the bathroom and leave without washing their hands the other waitresses play with their hair I've talked to the one nice young lady up there. I gave her $100 just for being so clean she washes her hands constantly the other ones just play on their phone play with their hair grab people's food on all reality the place needs shut down the mail managers be playing with the young girls up there something needs done
User's recommendation: To feature customers going to this Greensburg Bob Evans I suggest you find a new place to eat unless you want to get sick the cooks don't wash their hands when the managers are back there getting food they reach and grab the biscuits by hand. Grab the ice with their hands it is a very unsanitary place the bathrooms are constantly disgusting My Girls Tell me the female's bathroom is always dirty women products just on the floor used the men's bathroom always has *** on the toilet
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Toronto, OntarioDirty cutlery
User's recommendation: Stay away if you can.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Springfield, OhioPoor food and portions. No response from corporate with issues
User's recommendation: Don’t go
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Washington, District Of ColumbiaTo commend a manager of store number 261
User's recommendation: Wonderful restaurant and kind, friendly staff. The breakfast was perfect!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Fairmont, West VirginiaUn happy with the cost of a cup of coffee
User's recommendation: For breakfast should be the lowest around to attract more breakfast customers.
SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dublin, OhioFood was sub par
- Usually food is good
- When it is bad it is really bad
Preferred solution: Have people aware of food
User's recommendation: Try cracker barrel!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Franklin, IndianaGiving credit when credit is due.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fishers, IndianaFood was horrible
I ordered an everything skillet which was sausage,ham,bacon,hash browns, eggs with a sauce on top. When it came out it didn't look appealing.
Everything was side by side and not on top like it was suppose to be. It was so much grease in the bowl I couldn't even eat it. This was at the Bob Evans on 102 Links Way Aurora, IN 47001 store 567. The waitress had an attitude.
The person I was with just ordered eggs, bacon and hashbrowns and her bacon came out undone. When she asked for her bacon to be cooked a little more she came back with burnt bacon.
Bacon was so crisp you couldn't eat it. So we left.
Praise employee performance
Brands Related to Bob Evans Restaurants
Companies Similar to Bob Evans Restaurants
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Don't you get free refills? And all the creamers, milk and sugar/sugar substitutes you want?