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2.6 Based on 340 reviews
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  • Customers like
    • Menu 12
    • Location 9
    • Restrauant was clean 9
  • Customers don't like
    • Food quality 30
    • Service 28
    • Customer service 9
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I have always enjoyed going to Bob Evans Restaurants. In general the food is very good, but is too salty for my palate. Therefore I usually order an omelet since it usually isn't very salty. Would really like to try some of their many wonderful menu selections, but have always been disappointed because of the salt. I have found this to be universally cowmen with the many different restaurants in the different states that I have traveled.... Read more

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I had a large group meet for lunch at the Defiance location. Very poor customer service. Best part of the whole visit was being seated. It went downhill from there. Waitress & helper (who was in shirt & tie) sat one tray on table behind us - served the first tray, left the other sit a good 15 minutes - then came back and served it to us - COLD. Some of my party did not get served until most of us were already done eating. Waitress said... Read more

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I attend Bob Evans often and usually have good service. But the last two times it hasn't been good. Today, was especially bad. I ordered the grilled chicken, it came burned. They told me it would take 7 min. to wait for it, so I said, just let me eat the potatoes and greenbeans on the plate, because my husband had already begun his meal. They came after it was all over with 2 pieces of grilled chicken. We mentioned that we had said "never mind"... Read more

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when you stopped giving customers the coffee pot at your table and have the sever come and pour your coffee most people doesn't want a large cop of coffee and it gets cold before eat in your meal then the waitress comes fill your half cup of cold coffee and you still have warm coffee. when you have your personal pot of coffee you can pour more coffee before your coffee gets to cold . No one likes luke warm coffee I know I don't when you make... Read more

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RE Dinner at Bob Evans in Woodbridge VA. I was so disappoint in the staff, because the hostess placed us in a booth and every table around us was so dirty and numeeous waiters walked by and never consider cleaning the tables. I finally asked about it and the waitress cleaned on table. I said forget and I couldnt eat in such a dirty place. So, basically gave my money away. :( :(

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Went to Bob Evans Restaurant in Hermitage,Pa on Friday 19,2016 after five pm order two boasted chicken dinner, A little while later the waitress came and told us we could not have the chicken dinners because no one made them. We were very disappointed because that was one of the reason we went there. We know they serve boasted chicken at that restaurant went 20 miles out of our way to go there. Our email address is mariebob72@yahoo.com ... Read more

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They have the worst service of every restaurant i have ever been in. My wife and I went for breakfast and over an hour later nothing. Their was a group of 5 people that came in 30 minuets after us got there food before we did. So after an hour and a half I said screw it and we left. Definitely 1.5 hours of my life ill never get back. The manager is a waist of space did nothing. If this was the only place to eat on the planet I guess I... Read more

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My husband & I just was one of THE WORST restaurant experiences of all time!!!! Worst service EVER!!! Waited for food for an hour which by the way never came because we were so furious at this time I wasn't going to wait for one more second!!! Waitress was NO WHERE IN SIGHT! Got served coffee after waiting initially for like 10 minutes! Husband asked for glass of ice water which also NEVER CAME!! Also.... Upon our arrival the volume was very... Read more

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I was seated quickly and the waitress was very polite. I ordered broccoli cheese soup. It was so salty I could only eat three spoon fills. The biscuits were also extremely salty, I ate half of one and no more. My entree was pot roast. It sounded so good. Much to my surprise the meat and gravy were also so salty that I ate just the carrots and some potatoes. I am not on a salt restricted diet, but this food was awful. I got a salad in... Read more

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We ate at a Bob Evans restaurant in either West Virginia or Virginia on Sunday, July 17 midday. It was very busy and our waiter did not write our order down. He mixed up my order totally, but my husband's order of a grilled chicken sandwich was RAW. He had taken 2-3 bites before I noticed the chicken was not cooked. We called the waiter over and told him, he called a person who was the manager for the day who talked to us, took down contact... Read more

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